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How Trust Bank went from zero to a million customers in less than three years

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Trust Bank's CMO Mira Bharin on how the digital bank successfully deployed a hybrid approach powered by on-ground partnerships, instant digital rewards, and using its customers as brand advocates.

Sweet disruption: Chocolate Finance shakes up Singapore’s banking scene

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Campaign explores how Singapore’s newest digital banking entrant is using bold branding, Henry Golding as its ambassador, and simple offerings to carve out space in a crowded market and capture Gen Z’s attention.

The CMO's MO: HSBC's Cheuk Shum on why he's going 'all in on AI'

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"Let's be honest, lots of brands, especially in banking, are tiptoeing around AI. But we say, why wait?", says marketer Shum in this wide-ranging interview with Campaign.

Behind the 'overly successful' launch of Trust Bank in Singapore

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The marketers behind the new digital bank by Stanchart and FairPrice Group explain how accessibility, incentives and attention to user journeys ignited astronomical success that 'most other banks take a year to achieve'.

Can the creator economy accelerate financial inclusion in Southeast Asia?

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The rise and rise of creator economy in Southeast Asia can truly be a game changer for financial inclusion across the region.

If you love your banking app so much, why don't you marry it?

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A man gets a little too enamoured with the Union Bank app's convenient features, in this spot by FCB Manila.

Global forecast: The banking revolution

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In an increasingly virtual sector, banks are grasping the importance of digital engagement. This special report, for Campaign members only, examines the trend with data and insights from Campaign's global network.

Krungsri wants you to be a 'Kept' person

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Film by Leo Burnett Thailand shows how you can save money with a banking app while living your life.

COVID actions pay off in favourability for banks

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Definitive action and the ability to project stability in uncertain times helped Citibank, DBS, HSBC, Standard Chartered and others achieve favourable perceptions, according to a report from Carma Asia.

Google looks to banking with plans for current accounts

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Brand becomes latest tech giant to make inroads into banking, following moves by Amazon, Apple and Uber.

The hip world of banking tech

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Latest OCBC campaign seeks to pull in young people with edgy, futuristic vibe.

Bangladeshi farmers switch veg for first bank accounts

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Grey Dhaka brought Bangladesh's United Commercial Bank and the grocery company Shwapno together in this effort to help farmers convert their spare food into savings.

Chinese and US consumers moving away from cash

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TOP OF THE CHARTS: Latest JWT report says China is leading the way in payments and fintech innovation.

SMBC shows empathy for Japanese graduates

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The bank presents a human side with a video about endings and new beginnings.

Using predictive analytics to boost revenue

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A look at how banks and financial institutions can harness first- and third-party data to refine models of customer behaviour.

Banking and finance industry social trends and top content

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Engagement Meter: Unmetric provides the banking sector's top 10 recent posts, along with insights into social best practices for financial brands.

DBS 'mini-series' continues bankers-with-heart theme

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Banker McDreamy wants you to know that he cares for you. But is the Sparks series working for DBS?

Financial Services Marketing Forum previews programme

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The programme for the FSM Forum, taking place on 10 November in Hong Kong, includes speakers from a wide range of banking and insurance institutions.

NAB promises it's about 'More than money' in new brand campaign

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On first glance, the bank's first brand refresh in six years seems underwhelming compared with previous efforts.

8 things financial-service marketers need to start innovating

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HONG KONG - Financial services marketing is on the cusp of transformation. From fintech and mobile experiences to modern compliance and millennials, here are eight takeaways from Campaign’s Financial Services Marketing thought leadership event yesterday.

Open-source and mobile: The future of financial services in Asia

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HONG KONG - The opening panel at the Financial Services Marketing Forum this morning set an entertaining and lively tone, reflecting an industry that is actively moving (and being pushed) beyond its long-held traditions in both business operations and marketing.

UOB marks 80th anniversary with refreshed brand identity

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United Overseas Bank (UOB) has launched a new brand campaign as part of its 80th anniversary celebrations, centred on its commitment to customers and employees.

UOB's 80th anniversary brand campaign

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United Overseas Bank’s (UOB) has unveiled a new brand campaign as part of its 80th anniversary celebrations. Launched first in Singapore, it will be rolled out progressively in Malaysia, Indonesia, Thailand, China and Hong Kong in 2016. FutureBrand London led the research and strategy development while the creative execution was produced by advertising agency Bartle Bogle Hegarty with media buys managed by ZenithOptimedia.

Aussie bank blows lid off billion-dollar financial 'scandal'

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AUSTRALIA - Modelled on an investigative-TV exposé, a campaign for Rabo Direct confronts the scandalous Aussies who rip themselves off by leaving their own money in low-interest accounts.

How one bank can rise above the perfect storm

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Brand leadership in banking is up for grabs. Who wants it?

Online banking: China's Internet giants turn financial upstarts

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Access to big data and marketing on their owned assets will give Chinese internet kingpins an edge as they break into a newly approved online banking sector.

Bank of East Asia revamps 'SupremeGold' for the young and wealthy

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HONG KONG - Local independent BEA (Bank of East Asia) is set to launch a crucial rebranding of its 'SupremeGold' brand, aimed at capturing the long-term loyalty of a younger crowd of high-net-worth individuals.

Digital disruption in banking is coming

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To compete against startups that seek to transform their industry, existing financial institutions must make digital innovation an integral part of their culture.

Investing for the future: Reinventing the financial customer experience

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As Asia’s diverse marketplace continues to mature and the region’s emerging middle class seeks out options to manage their finances, the banking and financial sector is experiencing something of a sea change.

DBS hires Prashant Agarwal as it looks to international expansion

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SINGAPORE – DBS Bank has appointed Prashant Agarwal (pictured) as senior vice-president of marketing.

Architecture studio One Space designs new concept branch for Bank of China

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HONG KONG - Acclaimed architecture studio, One Space, has unveiled a new branch concept for the Bank of China (Hong Kong), rooted in modern design and technology that promises a brand new banking experience and adds a burst of energy on the high street.

Hong Kong adspend declined 0.3 per cent in July: admanGo

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HONG KONG - Adspend in Hong Kong held steady in July, despite Samsung increasing its adspend 200 per cent and P&G reducing its spend 17 per cent year-on-year (YOY), according to admanGo's latest adspend report.

VIDEO: HSBC Singapore's Darren Friedlander on sports marketing

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SINGAPORE – As HSBC Singapore rolls out its biggest single campaign and event in Southeast Asia this year, the HSBC Women’s Champions 2011, head of marketing Darren Friedlander talks to Campaign about sports marketing, social media and being ‘The world’s local bank’.

Grey Indonesia wins BCA’s creative business

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JAKARTA - Grey Indonesia has been appointed BCA's AOR for its B2C creative campaign to market its e-banking products and services.

CASE STUDY: UM Malaysia employs avatars to drive RHB online banking

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KUALA LUMPUR – UM Malaysia employed a number of cute alien-like avatars to take to the streets of KL, ultimately creating viral awareness and driving customers to RHB’s online banking proposition.

Kookmin Card awards creative duties to Innocean in post-pitch turnaround

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SEOUL – Kookmin Bank is understood to have transferred creative duties for its US$20 million credit card account to Innocean Worldwide after having initially retained incumbent Oricom after a two-way pitch.

Lowe's OPEN wins Papa John’s and Allied Bank Credit Cards

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MANILA - Lowe & Partners’ retail marketing agency has added two new clients to its roster.

VIDEO: HSBC Singapore's Darren Friedlander on sports marketing

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SINGAPORE – As HSBC Singapore rolls out its biggest single campaign and event in Southeast Asia this year, the HSBC Women’s Champions 2011, head of marketing Darren Friedlander talks to Campaign about sports marketing, social media and being ‘The world’s local bank’.

HSBC unveils new ad campaign around Women’s Champions golf tournament

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SINGAPORE – HSBC is offering insights and opportunities into the world of golf in a new campaign from JWT Singapore in the run-up to the bank’s sponsorship of the Women’s Champions golf tournament.

HSBC hands global marketing role to Chris Clark

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GLOBAL - HSBC has reinstated Chris Clark as its top global marketer, following the departure of group head of marketing Tracy Britton earlier this year.

St George Bank keeps up with fast-living customers with new service in Australia

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St George Bank helps its customers keep track of their bank balance with a new SMS alert service in Australia.

RBS combines Singapore Grand Prix with fundraising efforts

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SINGAPORE – Formula One racing driver Nico Hülkenberg and three time F1 World Champion and RBS global ambassador Sir Jackie Stewart brought celebrity power to a Singapore Grand Prix RBS charity effort.

Dah Sing Bank Hong Kong promotes personal loans with Express Money angels

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Dah Sing Bank (DSB) has recruited a team of ‘Angels’ for its Express Money personal loans service in Hong Kong.

Fubon Bank's new branding campaign opts for solid, pragmatic approach

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Fubon Bank has rolled out a new branding campaign to embrace its philosophy and commitment to serve customers in a solid, pragmatic manner.

Top 10 most sought after keywords in Hong Kong : Yahoo

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HONG KONG – Yahoo has revealed the top ten most sought after keywords by advertisers in Hong Kong, with ‘private tutorial’ and ‘English’ topping the list.

Waiting for the rebirth of advertising

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Nicks Cocks, creative partner at The Clinic, wonders when advertising will see its long awaited recovery in the wake of the global financial crisis and recent rising ad spend figures.

Waiting for the rebirth of advertising

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Nicks Cocks, creative partner at The Clinic, wonders when advertising will see its long awaited recovery in the wake of the global financial crisis and recent rising ad spend figures.

Waiting for the rebirth of advertising

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Nicks Cocks, creative partner at The Clinic, wonders when advertising will see its long awaited recovery in the wake of the global financial crisis and recent rising ad spend figures.

Profile: Citibank's regional marketing boss Francesco Lagutaine

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Citibank's chief marketing officer for Asia-Pacific Francesco Lagutaine seeks an intimate relationship between the bank, its customers and agencies.