The AI chatbot’s failings have called for more regulation and safeguards from tech companies and governments alike, as scrutiny over its harmful responses mount.
ethics
What does ethical marketing look like when AI is in the driver’s seat?
With AI systems increasingly involved in sensitive areas like therapy, marketers must balance innovation, scale, and speed with a deep responsibility to protect vulnerable users.
Cannes Lions, AI, and the integrity reckoning
The first ever Cannes Lions Grand Prix withdrawal for AI misuse signals a watershed moment, but is this just the beginning of a much bigger reckoning for marketing in the AI age?
The unbearable cost of truth
As information retreats behind paywalls and attention splinters into subscription tiers, advertising faces its terminal paradox: We've made truth so expensive that soon, no one will be left who can afford to buy what we're selling.
'No brand can escape supply chain scrutiny'—Comms lessons from Shein influencers row
Following revelations that it had violated labour laws, Chinese fashion e-retailer Shein invited influencers to visit its facility. What could possibly go wrong?
Brands must learn how to use AI without hurting others and themselves
It’s crucial to consider real-world context before jumping into digital executions with AI.
Richard Edelman 'stunned' by 5WPR CEO Ronn Torossian's hidden ownership of Everything-PR
Edelman brushed off Torossian's apology and called for stricter adherence to ethics in the PR industry.
Indian consumers think politics and marketing should mix, Chinese do not
EXCLUSIVE RESEARCH: Campaign teamed up with YouGov to find out if respondents in APAC think politics, social issues, sustainability and ethics should intersect with marketing.
Consumers want more ethical media but how can the industry provide it?
Recent moves by agencies and media owners to spur diversity and sustainability are encouraging. Now we need a broader conversation about creating universal standards.
Data privacy and ethics weigh more heavily on advertisers: WFA
However, under half of respondents to survey said their company had a data ethics policy in place.
You gotta have purpose: WE Communications report
TOP OF THE CHARTS: Brands have never been more pressured to lead with purpose, according to WE Communications latest 'Brands in Motion' research.
Influencer ethics and accountability: Where are they?
Influencer marketing is a multi-billion dollar industry that is both glamorous and ugly. A discussion at our CampaignComms conference explored ideas like a Glassdoor equivalent for influencer reviews and a '4R' vetting criteria.
SXSW is growing a tech conscience, so why isn't the ad industry?
Discussions are no longer about technology itself but about its human and societal impact. So why is the ad industry not yet asking the same tough questions?
Bell Pottinger and beyond: Does the PR industry have an ethics problem?
The furore over Bell Pottinger's work in South Africa shines the spotlight on the wider industry's ethical practices. Are the agency's actions a one-off, or are moral lapses common in the sector? And if so, what should be done?
China's ad industry headed for self-regulation
All signs point to the government allowing some measure of self-regulation in advertising. Richard Wageman and Belinda Tang of IPT Asia consider what that means for the industry.