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Marriott Bonvoy makes loyalty feel intuitive in new brand spot

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BBH Singapore strings together a series of everyday traveller scenes that let the value reveal itself.

How Marriott is turning K-pop fandom into a loyalty machine

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When a Marriott ballroom in Tokyo turned into a 'mini Super Bowl' for Enhypen fans, it was long-term brand play. Marriott’s APEC chief commercial officer, John Toomey and loyalty boss, Ramesh Daryanani, break down their 'barbell marketing approach' to loyalty.

How destination marketers should tackle overtourism

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There are many environmental and social issues associated with overtourism. Hence, not all marketing is good marketing when it comes to popular destinations such as Bali and Tokyo.

Is this what it’s like to check into a hotel in the metaverse?

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Marriott-owned Moxy Hotels has launched a campaign where travellers can interact with mixed-reality experiences in various key areas in its properties.

Behind Marriott Bonvoy’s first APAC campaign

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Marriott Bonvoy’s marketer Julie Purser on the brand’s new ‘Here’ campaign—conceptualised by TSLA— and why it’s a reminder of the unscripted moments travellers miss when on holiday.

Asia-Pacific Power List 2022: Bart Buiring, Marriott International

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With resilience, agility and hyper-local thinking, the 20-year veteran of the hospitality brand charts a recovery route in the region.

TSLA bags regional Marriott Bonvoy win

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The independent firm will be tasked to deliver creative duties for Marriott’s loyalty programme in APAC, with first work to be released in the coming quarter.

Marriott Bonvoy hits the mark in China with its creative and catchy marketing campaigns

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Localisation has proven to be a key factor to succeed in the Chinese market. In this article, we look at Marriott Bonvoy's success story behind its creative, catchy and localised marketing campaigns.

What are travel marketers in Asia spending on right now?

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SOUNDING BOARD: Four brand marketers tell us what their marketing plans look like as they brace the impact of the pandemic.

St. Regis set to open in Hong Kong

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The new property has only 112 rooms and 17 suites, lower than the average of 300 rooms among its counterparts in other cities.

Marriott Bonvoy to set sail as new loyalty programme

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The new programme will replace loyalty brands Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest.

Reactions to Marriott’s data breach

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Hundreds of millions of guests have been affected by Marriott's data breach, said to be one of the biggest in corporate history.

How brands use VR to bring destinations to life

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The director of brand engagement for Pico + MENA on how VR is breaking boundaries and shrinking distances for travel brands.

Malaysia market remains stable despite surprise election win

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Despite unfamiliarity, Malaysia's new administration signals better days for the business events industry.

"It could have happened to a lot of people": Marriott exec on China-site shutdown

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Marriott's most senior Asia marketer opens up about the hotel chain's recent troubles in China, the future of guests' data and why women can be their own worst enemies in business.

Will the Marriott meetings commission cut affect Asia?

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The cost of customer acquisition in the meetings ecosystem has risen dramatically over the last five years—but how will Asia properties react?

Marriott continues to suffer from country controversy

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BRAND HEALTH CHECK: Marriott touched the live wire of national pride when its China website listed Taiwan, Hong Kong and Tibet as countries. We assess the lasting damage, and lessons for other brands.

Discovering China: MarketingPulse conference 2018

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Speakers from major brands and standout Chinese agencies are scheduled on the day.

Marriott names luxury brand VP for APAC

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Bruce Ryde will drive brand strategy as the group prepares to double its luxury footprint in the region.

Marriott brand building in Malaysia

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Marriott celebrates annual Global Customer Appreciation Week in Kuala Lumpur.

Visa-friendly destinations for meetings and events in Asia

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Accessibility is a make or break factor when it comes to destination choice

Watch: The lowdown on the Marriott-Alibaba joint venture

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Marriott's Craig Smith on reaching half a billion Chinese travelers.

Inside the Marriott-Starwood merger's loyalty challenge

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Hospitality gets personal: Marriott International’s Asia-Pacific VP, Irene Lin, explains how intimate customer relations were put to the test throughout its massive Starwood merger.

Marriott bellmen parkour through an obstacle course

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Marriott's 'Two Bellmen Three' series promotes hotel packages in Dongdaemun Square in Seoul.

Marriott International Asia Pacific appoints vice-president, customer loyalty and content

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HONG KONG - Marriott International Asia Pacific (APAC) has appointed Anka Twum-Baah as Vice President, Customer Loyalty & Content. In this capacity, Twum-Baah leads a concerted effort to drive member growth for Marriott Rewards, the company’s award-winning loyalty program, as well as further developing strategic relationships across the region.

Top 5 engaging social posts in the hospitality sector

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Engagement Meter: Industry contests, launch of new properties and gorgeous images brought in large amounts of engagement for hospitality brands like Marriott, Sofitel and Oberoi Group.

JW Marriott Luxury Hotel Group appoints M&C Saatchi to global creative duties

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SYDNEY - M&C Saatchi has won global creative and strategic duties on Marriott International luxury hotel brand JW Marriott, following a pitch.

Marriott hosts regional pitch for loyalty programme

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ASIA-PACIFIC - International hotel chain Marriott has called a regional creative pitch for its Marriott Rewards loyalty programme, with McCann Worldgroup and Publicis among the three agencies invited to take part, according to sources.

Sheraton Macau calls regional media pitch

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ASIA-PACIFIC - Sheraton Macau, a property of Starwood Hotels & Resorts, has called a regional media pitch.

US moderate-tier hotel brand Fairfield makes first Asia entry via India

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BANGALORE - American hospitality chain Marriott International has brought its Fairfield hotel brand to Asia with the opening of its Bengaluru property in South India. Nepal and Indonesia are next in the pipeline, while possibilities in China and South Korea are being explored.

Marriott Hotels boldly envisions the future of travel

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HONG KONG - Reflecting changes now taking place within its properties, Marriott Hotels, the signature brand of Marriott International, Inc. (NYSE:MAR), today launched its new global marketing campaign in Asia.

VIDEO: Marriott’s Tina Edmundson on branding to suit the traveller

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With 16 or 17 brands to juggle, the Marriott Group introduced a ‘brand architecture’ model to help consumers choose the hotel brand that best suits their travel desires.

CAMPAIGN TV: Marriott International's socially-focused media strategy

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ASIA-PACIFIC - Craig Smith, chief operating officer across Asia-Pacific for Marriott International, says the hotel group puts a lot of resources into ensuring its campaigns are targeted and effective.

Marriott International appoints MEC globally

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GLOBAL - Marriott International has appointed MEC as its lead global media agency.

Marriott Executive Apartments | You Live Here | Global

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Hotels ads are known for their opulence and promise of impeccable service, but Marriott International has adopted a 'Home sweet home' theme in a global push for its Executive Apartments brand.

Marriott Executive Apartments | You Live Here | Global

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Hotels ads are known for their opulence and promise of impeccable service, but Marriott International has adopted a 'Home sweet home' theme in a global push for its Executive Apartments brand.