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WhatsApp officially introduces ads in updates tab

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For the first time, WhatsApp will display ads and offer paid subscriptions for exclusive content in its Updates tab, expanding its revenue streams while keeping personal messages ad-free.

Meta faces scrutiny as FTC antitrust trial begins over Instagram and WhatsApp acquisitions

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The Federal Trade Commission’s long-running case against Meta has entered a new legal phase, with Instagram and WhatsApp at the centre of allegations that the tech giant built a social-media monopoly through acquisitions.

The high risk, high reward game of advertising on WhatsApp

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With personalisation top-of-mind among consumers, are marketers missing a golden opportunity on one the world's most popular communication channels?

3 challenges brands face in building a presence on WhatsApp

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Meta continues to tease ads in its messaging platform, but marketers are seeing other ways to take advantage of the app.

India leading the world in terms of how people and businesses have embraced messaging: Mark Zuckerberg

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The Meta CEO announced a slew of new features that will help users facilitate interactions with businesses within a WhatsApp chat, at the company's annual 'Conversations' conference held in Mumbai

Chat-based payments are here: Game-changer or privacy nightmare?

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SOUNDING BOARD: After India and Brazil, WhatsApp's in-chat payment feature launches in Singapore but opens a debate. Are chat-based payments the future of digital innovation or add concerns of privacy and safety intrusion?

Meta restores revenue growth as newer ad formats show promise

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Following three successive quarters of decline, Meta reversed its fortunes in Q1, crediting much of its performance to AI.

The tricky (WhatsApp) group stages

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This World Cup will see the watching millions engaging via social media groups like never before. That presents opportunities and challenges for brands.

Are you ready for the challenge of the Tiktok universe?

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We’ve been living in a social media-driven world for more than a decade, but a platform such as TikTok that completely changes the game for marketers only comes around every so often.

WhatsApp's ‘Message privately’ flags sacrosanctity of private conversation

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Campaign created by BBDO was launched in the UK and Germany on 14 June and will roll out in France, Mexico, Indonesia, India and Brazil over the coming months.

WhatsApp files legal complaint against Indian government

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Messaging giant believes the new rule that requires social media companies to share 'first originator of information' will undermine people’s right to privacy.

WhatsApp’s new data policy is not as scary as it sounds for brands or users

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Conversocial's head of communications and content argues the business case for WhatsApp's data-sharing policy with Facebook, believing it ultimately offers a better, more personalised experience for consumers without requiring the app to consider more nefarious revenue streams.

WhatsApp privacy crisis could erode Facebook's dominance over user time: Analysis

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WhatsApp has extended the deadline for the enactment of its new privacy policy following weeks of pressure, a minor victory that highlights growing privacy literacy among the public. But this is unlikely to lead to long-term shifts in power, experts believe.

We know we have to compete for users’ trust: WhatsApp's Will Cathcart

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The global head of WhatsApp explains to Campaign the new privacy policy changes, what the business is doing to retain its customers’ trust and more...

WhatsApp users flock to Signal, Telegram in light of privacy concerns

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A WhatsApp alert about its data-sharing policy with Facebook has boosted downloads for alternative messaging apps. But the policy is in fact not new.

WhatsApp shows how it's connecting relations during the pandemic

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BBDO India chairman Josy Paul said conceptualising a campaign for WhatsApp's 2 billion users was like "branding oxygen".

Life and WhatsApp blend seamlessly in new spot from AlmapBBDO

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Behind-the-scenes footage shows how the idea was concepted and shot remotely and while social-distancing.

Facebook rethinks plan to insert ads into WhatsApp

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Team tasked with integrating advertising into app has reportedly disbanded.

Facebook security budget 'greater than whole revenue at 2012 IPO'

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Mark Zuckerberg attempts to put advertisers' minds at ease by stressing his platform has dramatically enhanced its brand safety measures.