For the first time, WhatsApp will display ads and offer paid subscriptions for exclusive content in its Updates tab, expanding its revenue streams while keeping personal messages ad-free.
WhatsApp officially introduces ads in updates tab
Meta faces scrutiny as FTC antitrust trial begins over Instagram and WhatsApp acquisitions
The Federal Trade Commission’s long-running case against Meta has entered a new legal phase, with Instagram and WhatsApp at the centre of allegations that the tech giant built a social-media monopoly through acquisitions.
The high risk, high reward game of advertising on WhatsApp
With personalisation top-of-mind among consumers, are marketers missing a golden opportunity on one the world's most popular communication channels?
3 challenges brands face in building a presence on WhatsApp
Meta continues to tease ads in its messaging platform, but marketers are seeing other ways to take advantage of the app.
India leading the world in terms of how people and businesses have embraced messaging: Mark Zuckerberg
The Meta CEO announced a slew of new features that will help users facilitate interactions with businesses within a WhatsApp chat, at the company's annual 'Conversations' conference held in Mumbai
Chat-based payments are here: Game-changer or privacy nightmare?
SOUNDING BOARD: After India and Brazil, WhatsApp's in-chat payment feature launches in Singapore but opens a debate. Are chat-based payments the future of digital innovation or add concerns of privacy and safety intrusion?
The tricky (WhatsApp) group stages
This World Cup will see the watching millions engaging via social media groups like never before. That presents opportunities and challenges for brands.
Are you ready for the challenge of the Tiktok universe?
We’ve been living in a social media-driven world for more than a decade, but a platform such as TikTok that completely changes the game for marketers only comes around every so often.
WhatsApp's ‘Message privately’ flags sacrosanctity of private conversation
Campaign created by BBDO was launched in the UK and Germany on 14 June and will roll out in France, Mexico, Indonesia, India and Brazil over the coming months.
WhatsApp files legal complaint against Indian government
Messaging giant believes the new rule that requires social media companies to share 'first originator of information' will undermine people’s right to privacy.
WhatsApp’s new data policy is not as scary as it sounds for brands or users
Conversocial's head of communications and content argues the business case for WhatsApp's data-sharing policy with Facebook, believing it ultimately offers a better, more personalised experience for consumers without requiring the app to consider more nefarious revenue streams.
We know we have to compete for users’ trust: WhatsApp's Will Cathcart
The global head of WhatsApp explains to Campaign the new privacy policy changes, what the business is doing to retain its customers’ trust and more...
WhatsApp shows how it's connecting relations during the pandemic
BBDO India chairman Josy Paul said conceptualising a campaign for WhatsApp's 2 billion users was like "branding oxygen".
Life and WhatsApp blend seamlessly in new spot from AlmapBBDO
Behind-the-scenes footage shows how the idea was concepted and shot remotely and while social-distancing.
Facebook rethinks plan to insert ads into WhatsApp
Team tasked with integrating advertising into app has reportedly disbanded.
Facebook security budget 'greater than whole revenue at 2012 IPO'
Mark Zuckerberg attempts to put advertisers' minds at ease by stressing his platform has dramatically enhanced its brand safety measures.
How rural Indonesians use technology, and the lessons for brands
CULTURAL RADAR: Brands need to pay attention to how Indonesia's villages are using technology and give them a voice in solutions made for them.
What’s up with WhatsApp Business?
5 reasons brands shouldn’t overlook the text-messaging app.
WhatsApp launches first integration with Facebook ads
The new platform will allow brands to reply to users who contact them and send notifications such as shipping confirmations, appointment reminders or event tickets.
Messaging apps hit 6.1 billion users: Tencent and Facebook have 75% of them
TOP OF THE CHARTS: As user growth slows, Line and KakaoTalk face a particular challenge competing with Facebook and Tencent, according to IHS Markit.
Facebook introduces location sharing in WhatsApp
On the heels of Snapchat, Facebook has launched a replica location-sharing feature that allows WhatsApp users to share their location with select friends.
Conversational commerce: Fad or future of business?
The latter. So what considerations should brands take into account for conversational commerce to really work?
Working knowledge: Messaging apps in APAC
An introduction to the region's most popular messaging apps and how brands are starting to to use them to engage with users.
Buyouts: The lure of the mobile messaging service
MEDIA TALK: Now that Facebook has purchased WhatsApp and Rakuten has picked up Viber, what will they do with them?
What Facebook's Whatsapp acquisition means for marketers
Potential scenarios for how Facebook will integrate new toy WhatApp into its offering, and what opportunities brands might get out of the blockbuster deal.
Former Sony director James Hong joins Gamesone.com as CEO
HONG KONG - Adopting to tech transformation in the fast-moving mobile industry, James Hong (項明生) has joined Hong Kong-based online game company Gameone as CEO.
Mobile instant messaging: Users not too resistant to ads
Research performed in April by Lightspeed / GMI delves into the popularity of mobile instant-messaging apps and the factors that would make people reject their current app. Perhaps surprisingly, users of these mostly free apps are not terribly resistant to the idea of seeing advertising. Please see the related-article link at the bottom of this page for an associated story with more details.
Marketers must play smart with mobile crazes like Candy Crush
A glance around any train or bus in the region is enough to confirm the power mobile apps hold over their users, but brands wishing to capitalise on the latest game or instant-messaging tool must approach the mobile space with sensible expectations and a good deal of care.
Hong Kong's Maaii chooses Bite Communications for global launch
HONG KONG - Maaii, a Hong Kong company offering a smartphone app for free calling and instant messeging, has appointed Bite Communications as its agency of record for its global launch.
Tencent launches Weixin messaging service in Hong Kong
HONG KONG—Maxus Hong Kong have joined force with local creative agency MK2 to help Tencent launch its new mobile voice messaging service Tencent Weixin (騰訊微信) in the market.