Charles Lankester
Sep 19, 2017

Five simple questions for Equifax’s CEO

Forget the “sorry”. Were you prepared?

The most recent corporate drama to play out on our various screens is Equifax’s catastrophic data breach, which saw 143 million confidential consumer records hacked. Let’s put that in context that’s the names, Social Security numbers, birth dates and addresses of close to 45 percent of the entire population of the United States.

What I find profoundly depressing is the tired choreography of how the company has reacted in terms of its response. In...

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