Surekha Ragavan
Apr 5, 2018

Malaysia Airlines introduces bookings via FB Messenger

The airline is rolling out digital initiatives to keep up with passenger habits.

With the rise of mobile-first trends in aviation, Malaysia Airlines MAB is rolling out three digital initiatives to improve the passenger experience.

The first is MHguardian, a mobile application due to launch in the third quarter of the year that enables parents or guardians to track unaccompanied minors throughout their travels. The app also extends support to unaccompanied elderly passengers and passengers who require special assistance.

Meanwhile, Mhfeedback is a mobile app...

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