Emmie Harrison-West
Oct 4, 2021

Market oversaturated with poor-quality thought leadership: Edelman and LinkedIn study

A report shows that the pandemic has triggered a sharp increase in B2B thought-leadership content, but below half of it is valuable to decision-makers.

Market oversaturated with poor-quality thought leadership: Edelman and LinkedIn study

While the pandemic has permanently shifted how businesses and brands reach customers, a new report suggests it has also induced a "glut of low-quality content" – "diluting" the value of thought leadership among b2b decision-makers.

In partnership with LinkedIn, Edelman has produced its 2021 B2B Thought Leadership Impact Study. The agency surveyed 3,600 business decision-makers across a wide geographical range of industries in the UK, US, Australia, Canada, Singapore and India.

The results show that 38% of decision-makers thought the market was "oversaturated" with content – and just 15% believed the quality of the content was "good" or "excellent." While two-thirds of respondents said the pandemic triggered the amount of content available, nearly 40% claimed there was "more content than they can manage or keep up with."

A majority believed that no more than half of the content they consume gives them any sort of "valuable insight," but more than half said they spent more than an hour a week reading or reviewing this type of content.  

Breaking through the noise

With the report claiming that 55% of buyers would only consume thought leadership for one minute if it doesn’t pique their interest, Edelman states that "breaking through the noise is harder than ever." While up to 80% of respondents prefered making decisions digitally, B2B sales reps only have about 5% of a customer’s time throughout their entire buying journey. The findings show that most decision-makers want "provocative insights" that "challenge their assumptions" rather than validate their current thinking, and nearly two-thirds favour a "more human, less formal tone of voice" rather than that of an academic.

“Quality content grounded in fresh insights, demonstrating personality and which puts people at the centre of stories, is more important than ever," said Andrew Mildren, head of business marketing at Edelman UK and Ireland. “Professionals are actively looking for information and advice that’s genuinely worth sharing with colleagues." 

 

Source:
PRWeek

Related Articles

Just Published

7 hours ago

APAC consumers trust DTC websites more than ...

According to a Reprise study, consumers who prefer to engage with DTC brands and buy on their websites do so because they consider consumer brands to be more trusted, authentic and having a wider variety of products.

8 hours ago

Behind the 'overly successful' launch of Trust Bank ...

The marketers behind the new digital bank by Stanchart and FairPrice Group explain how accessibility, incentives and attention to user journeys ignited astronomical success that 'most other banks take a year to achieve'.

8 hours ago

Grey Singapore and Malaysia consolidate under new ...

The roles of the current Malaysia CEO and CCO are expanded to include full commercial and creative responsibility across both the Malaysia and Singapore studios.

8 hours ago

A humanoid robot feels the tenderness of human touch

BBH Singapore joins hands with Singaporean charity Touch to show the healing power of a hug.