Dirk Dumortier
Feb 26, 2018

Are robots ready for action in MICE?

Actual robots might not be ready for use by MICE professionals quite yet, but software-based bots and mobile concierge services are ready to provide immediate value

Reducing costs while offering new, interesting guest experiences is the reason most hotels are looking in the direction of robotics. When it comes to MICE, hotels need dozens of extra hands, who can be expensive to hire and also hard to find in such numbers. Yet hoteliers cannot afford to let their guests down, or they will not return.

While robots and bots are already helping hotels improve the efficiency of operations and guest...

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