App Clips, which are slated to roll out as part of Apple's iOS 14 operating system upgrade for new iPhones later this year, are small pieces of apps that allow users to complete specfic tasks.
Gracie Page, director of emerging technology at VMLY&R London, believes this offers brands a fresh way to deliver value to customers without having to get them to download or learn how to use a new app.
This is especially important as pandemic lockdown restrictions begin to ease, Page explains, because App Clips could solve specific issues around queuing and paying for services when customers are not able to shop or visit restaurants in traditional ways.