Surekha Ragavan
Mar 26, 2018

Tapendium and Samsung launch digital concierge

Tapendium could improve communication between delegates and planners booked into hotels.

Tapendium, a tool that enables hotel management systems to be uploaded onto tablets in each guest room, was launched in collaboration with Samsung to provide hotel guests to request for services including in-room dining and spa reservations, effectively eliminating the need to call service staff and reducing the risk of human error.

The system was trialled at Singapore’s The Fullerton Hotel and The Fullerton Bay Singapore in the first half of 2017. A year later,...

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