Chinese business travellers cite need for efficiency despite robust growth

The CITS American Express Global Business Travel 2017 China Business Travel Survey shows that increases in travel budgets must be matched with less bureaucracy.

Chinese business travellers are known to be tech savvy with 79% of them embracing mobile payments. Yet the CITS American Express Global Business Travel 2017 China Business Travel Survey the Barometer shows that bureaucracy may still hinder efficiency in business travel.

The poll finds that 41% of the firms were still using traditional procedures for approval and reimbursement while 37% of the respondents said the pre-trip validation process was too complicated.

Among...

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