circles life

Oct 4, 2022

CirclesLife's marketing lead on building a sustainable first-party data strategy

The telco has moved past vanity metrics for its campaigns—such as clicks and viewable impressions—in favour of metrics that show a clear path to business outcomes, such as sales.

Feb 11, 2022

Circles Life appoints first consumer VP of growth as it plots global expansion

Nelson Allen takes on role leading B2C growth and regional marketing as Singapore telco seeks to expand its footprint.

Aug 17, 2018

Once written off as 'boring', Zendesk now has 19,000 Asian customers

Mikkel Svane, CEO of the "unicorn" customer-service platform, explains how the coolest startups are doing things differently and why no Gen Z customer will ever want to speak to a human.