brand crisis
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Bitter chocolate: The fallout of a poorly planned promo on Chocolate Finance's reputation
The fintech’s abrupt restrictions on withdrawals and debit card spending have triggered a backlash, denting its reputation in Singapore.
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Bestore's regulatory clearance fails to quell consumer concerns
The Chinese snack giant may be cleared of mislabeling, but the brand faces online accusations as it prepares to sue those involved for defamation.
Double trouble for JD.com over stand-up comedian endorsement
Bang in the middle of Single's Day shopping bonanza, JD finds itself embroiled in a dual controversy with a comedian fallout and withdrawal rumours.
Chinese tea brand angers working mothers with misleading copy
A social media post on Red was called out for discriminating against working mothers, and it forced a new coffee brand to empty its online store on Douyin.
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Brand screw-ups in China mostly a result of geographical 'inaccuracy': report
TOP OF THE CHARTS: A new report details why brand crises in China happen in the first place, and which industries are more prone to getting in trouble.
Dolce & Gabbana not forgiven yet at Milan fashion week
Dearth of Asian press at D&G catwalks intimates the brand's reputation is still suffering in China.
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