SOUNDING BOARD: From high profits to high drama, Qantas' fall from grace is one for the books. So, what will it take for the flying kangaroo to rebuild trust and reputation?
The embattled airline's CEO accelerates retirement plans by two months, citing the need for the company to prioritise its renewal and progression.
In another round of allegations surrounding deceptive behaviours, the Australian Competition and Consumer Commission accuses Qantas of continuing to advertise for thousands of flights days after their cancellations.
The airline has been accused of misleading conduct after a customer was unable to book a flight to London for the advertised price.
The airline's lovingly detailed video is replete with period planes, props, wardrobe and hair.
Jo Boundy has been with Qantas for a decade, most recently as CMO of Qantas Loyalty.
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