financial services

Jun 16, 2020

COVID actions pay off in favourability for banks

Definitive action and the ability to project stability in uncertain times helped Citibank, DBS, HSBC, Standard Chartered and others achieve favourable perceptions, according to a report from Carma Asia.

Jun 11, 2019

Stanchart falls behind other banks, AIA finishes first in insurers

A volatile banking category sees Standard Chartered's brand ranking plummet, while AIA elbows out Prudential to steal top insurance brand.

Feb 13, 2019

Do Mizuho Bank's ATM shutdowns damage the brand?

A spoof mocks alarmingly poor customer service, but for big banking brands, it's just business as usual.

Apr 2, 2018

Visa taps Olympic swimmer to help normalise card payments in Japan

New work demonstrates the convenience of cards for everyday purchases.

Jan 18, 2018

Dentsu and Line back Folio, a service for novice investors in Japan

Companies see a growing appetite for investment in a country famous for cautious saving.

Jan 16, 2018

Behind Visa's vision of a cardless Winter Games

With PyeongChang 2018 just around the corner, the sponsor is making big bets on wearable technology and sound to stand out as a financial services innovator at the event.