Actual robots might not be ready for use by MICE professionals quite yet, but software-based bots and mobile concierge services are ready to provide immediate value
TOKYO - An initiative to promote Kanagawa prefecture’s expertise in robotics draws on Astro Boy to present a vision of the future with a sentimental film.
One of the delegates that drew the most attention at Spikes Asia this year was Pepper, an apparently friendly robot developed by Japanese telco SoftBank. With robotics and artificial intelligence growing themes in marketing, we spoke to the people behind Pepper about how it aligns with the brand’s objectives.
To ensure they survive, retailers must continue to innovate with new technologies and improve the customer experience, argues Chris Mitchell of Engage Works
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