China’s new marketing test: Can global brands thrive by going glocal?

As more global brands like Starbucks and Burger King sell key stakes in Chinese operations to local partners to speed up digital, product, and cultural localisation, what lessons are multinationals learning?

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In global marketing circles, there’s a saying that the world is divided into just two markets: China and the rest of the world. As Chinese brands expand abroad, they champion a "glocal" approach, combining global brand power with local partnerships and customisation. That same strategy has now become the playbook for multinationals striving to grow and compete in China.

Global fast-food giants are racing to localise in China, following the sell-offs of major stakes in Starbucks and Burger King to local investors, mirroring the localisation strategies of McDonald's and Yum China over the past decade. 

In November, Starbucks finally unveiled a reshaping of its China strategy with a landmark deal: agreeing to sell a 60% stake in its mainland operations to local private equity firm Boyu Capital. With Starbucks retaining a minority interest and future licensing income, the deal is slated to close in 2026, subject to regulatory approval.

Within one week, Restaurant Brands International (RBI) announced another joint venture with Chinese asset manager CPE to operate Burger King in China. The deal gives CPE an 83% stake and a $350 million investment commitment, while RBI retains 17% and a board seat. The new partnership follows RBI's $158 million buyout of former partners TFI and Cartesian Capital earlier this year, when RBI had already started looking for a local operator to drive growth.

Both brands' new joint ventures came with ambitious plans for marketing, menu innovation, and aggressive expansion amidst soft consumer demand and intense competition in the world's largest market and 2nd-largest economy.

Behind the JV announcements are familiar playbooks for Chinese expansion, namely, finding a local partner and investor to drive deeper localisation, similar to what McDonald's did over eight years ago, a strategy that has proven successful with sustained growth.

Since its 2017 acquisition by a consortium led by CITIC Capital, McDonald's China transitioned to a developmental licensee model under the "Jin Gong Men" (Golden Arches) banner  and has rapidly scaled up, more than tripling its store count to over 7,100 outlets across 280 cities as of August.

What's more, McDonald's has a more ambitious plan to open 1,000 new stores each year and reach up to 10,000 locations by 2028. This growth will be supported by innovation and localisation, according to Phyllis Cheung, CEO of McDonald's China.

After first entering the Chinese market in 1987, fast-food rival KFC has embarked on slightly different, but even more impressive growth path. By the end of September 2025, KFC had expanded to more than 12,600 restaurants across 2,500 cities nationwide.

KFC’s parent company, Yum China, was spun off from Yum! Brands in 2016, becoming an independent, publicly traded entity, which has since accelerated its localisation strategy, moving faster and deeper into the fabric of the Chinese market.

In November, Yum China announced further ambitious growth plans, targeting the opening of around 1,000 new stores annually. The company aims to reach 20,000 locations by 2026 and 30,000 by 2030. Executives highlighted flexible store formats and a hybrid model of equity and franchise ownership as key drivers of faster expansion and deeper market penetration.

With four big players all navigating a similar path of localisation and competition in the same market, the question is whether more global brands can successfully follow suit and thrive in China. What lessons and pitfalls lie behind these localisation strategies in marketing and branding? Campaign spoke with marcomms experts to unlock the latest moves by global brands.

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L-R: David Ko, Olivia Plotnick, and Jacob Cooke 

Global brands push innovation yet risk falling behind local rivals

Last year, Olivia Plotnick, the founder of the Shanghai-based marketing and consulting agency Wai Social, embarked on a 60-day trip to 30 lower-tier cities in China that revealed to her the new realities of retail in the country where the tactics employed in tier one cities often failed to resonate.

While acknowledging that "any sweeping judgments, or lofty takeaways run the risk of perpetuating the very thinking that's causing foreign brands to struggle in the first place," she noted that many foreign brands still have equity but often failed to engage locally and were struggling to attract customers.  

When asked her for her thoughts on Starbucks' localised marketing strategy and what should be done for the new JV model, Plotnick was impressed by the brand's nuanced cultural moments and its strategy targeting Gen Z.

She references how Starbucks seized on the hype surrounding the Jiangsu Provincial City Football League, where football was transformed into a celebration of local identity, grassroots participation and friendly city-level rivalry. The coffee chain used the opportunity to introduce city-themed drinks, encouraging fans to cheer for their hometown teams on RedNote (known as Xiaohongshu) and in stores, offering perks like free size upgrades for customers who supported their city’s team. 

Plotnick also noticed how Chinese Gen Z had been seeing Starbucks post photos of its products on Xiaohongshu, accompanied by seemingly random combinations of numbers and letters. These codes are designed for Gen Z, who are eager to decipher them. It turns out that the codes correspond to product names or phrases. For example, "NT1b" can be interpreted as 拿 (Na) 铁 (Tie) 1 (一) b (杯 bei), which translates to "one cup of latte," while "Happy7fly" breaks down to Happy (快乐) 7 (七, pronounced 'qi,’ meaning 'seven'and 'take-off') and fly (飞).

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Starbucks & Gen Z codes

Clever campaigns aside, Plotnick says Starbucks has nonetheless underestimated the force of China speed. "Now with the new JV, it will be crucial for them to understand what they can compete on, whether that’s product, pricing or experience — because at the moment, they’re no longer winning decisively in any of those categories," she says.

David Ko, who headed Ruder Finn Interactive Asia for the past nine years and later launched Humantyze as founder and lead advisor, observed that even before the buyouts, both Starbucks and Burger King made significant strides towards engaging local markets. Starbucks, for instance, launched 78 new products in 2024 and under CEO, Molly Liu, is undergoing a rapid transformation with accelerated product velocity. 

As for Burger King, RBI has invested over $100 million since taking complete operational control in February 2025, bringing in executives from Yum China, McDonald's China, and Starbucks. However, Ko says the recent partnership with CPE signals to him a "renewed emphasis on digital marketing and community engagement".

Digital marketing and data optimisation define the next battleground

When it comes to digital marketing and mobile app development, brands can learn a lot from McDonald's and Yum China, which according to WPIC CEO Jacob Cooke have created "a far tighter loop between consumer behaviour, digital engagement, and in-store activity than what we typically see in Western markets". 

He explained that in China, "mobile apps and loyalty programs are not just transactional tools—they’re full digital ecosystems. In China, these platforms integrate ordering, payments, personalised coupons, location-based offers, membership tiers, and limited-time flavour drops, all of which generate an enormous volume of real-time consumer data. That data feeds directly back into product development and marketing, allowing these brands to push highly localised promotions—whether it’s Chinese-style breakfast items or region-specific seasonal menus".  

Cooke notes how localisation strategies today are primarily digital. The brands that succeed are the ones that operate at the same pace as local competitors and build China-specific user journeys, loyalty funnels, and content systems rather than relying on global playbooks. "Chinese consumers expect extremely fast iteration: rapid product testing, personalised pricing, and always-on content", he adds.  

Along with data and marketing insights, brands still need to combine localised storytelling, sharp audience segmentation, and platform‑native execution, Cooke says, much like how premium blender maker Vitamix blew Chinese consumers' minds with livestreaming for local audiences that showed how its machines could simplify everyday local recipes, such as soy milk, soups, porridge, nut milk, and children's snacks. 

Even though the blender is still a niche appliance, focusing on three fast‑growing consumer groups, including health‑conscious young families, amateur home chefs, and fitness‑minded urban professionals, has now turned Vitamix into a lifestyle essential for many. "Data, speed, and localised digital ecosystems are the true differentiators," he says.

Traps from yesterday and takeaways for tomorrow’s brands

Plotnick also emphasises the importance of authenticity in localisation. "Foreign brands shouldn't force themselves into cultural moments that don't feel authentic or stretch too far from their brand identity. The goal is not to imitate Chinese brands, but to understand what unique value you bring and express that in a locally relevant way". 

She points out that data from Tmall during the latest Double 11 festival shows that international brands continue to dominate in trust-heavy categories such as supplements, wellness, mother-and-baby, and beauty. "That's a reminder that localisation doesn't mean abandoning your global strengths—it means adapting them thoughtfully to the market, not trying to become something you're not," Plotnick adds. 

Rather than swapping ingredients or changing packaging, the deeper challenge lies in organisational adaptation, suggests Cooke. This involves accommodating China's fast pace, data transparency, and platform culture. "Many brands hesitate to deviate from their global KPI structures or creative guidelines, and as a result, they launch campaigns that feel generic, slow, or are insufficiently tailored to local preferences", he says. 

Ko notes that "localisation in China remains "a minefield where well-intentioned strategies often backfire." He highlighted several pitfalls, including the "Chinatown Aesthetic," where companies mistakenly believe that using symbols like red and gold, dragons, and lanterns will make a product feel local. This approach is often dismissed by Gen Z as "tu," meaning "uncool" or "tacky." He also mentioned the issue of "phantom translation," where literal translations overlook cultural nuances. For example, Nike's "Year of the Monkey" shoes used the characters Fa and Fu in a way that inadvertently translated to "getting fat."

Another common mistake by brands that Cooke sees is when they treat platforms interchangeably. "In China, each one--Tmall, Douyin, Xiaohongshu, WeChat--plays a different role, across the funnel," Cooke explains. Such "platform arrogance" misunderstandings can be costly, agrees Ko, such as occurs Western marketers drop Instagram-style content into Chinese ecosystems like WeChat or Xiaohongshu. This oversight neglects the fact that these platforms operate on algorithmic seeding, private traffic, and trust-based discovery. Without private WeChat groups, brands may end up "shouting into the void," he says.

Ko also highlighted the unique social commerce capabilities of Chinese platforms, such as sending digital coffee vouchers through WeChat. When recipients share with friends, it can create viral distribution loops and transform customers into brand advocates, Ko says. This strategy has led to what Starbucks refers to as "member sales ratios" of 73%, meaning nearly three-quarters of sales come from digitally engaged members.

He explained that the ability to adapt quickly and deeply localise is crucial. "The ability to test, learn, and iterate rapidly through local teams gives brands critical advantages against nimble domestic competitors". On the other hand, "Gen Z seeks brands that understand Chinese culture deeply rather than importing Western lifestyle concepts", he added.

With this in mind, structural moves that bring Starbucks and Burger King brands closer to local stakeholders is likely a positive step. "Ceding majority control to local partners represents a profound strategic shift from the traditional franchise model," Ko says. "Both Starbucks and Burger King have acknowledged that local partners are no longer subordinate executors but co-pilots with decision-making authority over strategy, product development, and market positioning."

Source: Campaign Asia
| fast food , starbucks