social media crisis

Nov 13, 2014

Panasonic Malaysia ignores social's top beauty choice, incurs wrath

MALAYSIA - Panasonic Beauty Malaysia is facing a barrage of outrage after it failed to include an online contest's most voted-for contestant in a 'shortlist' of 216 for a beauty pageant.

Mar 25, 2013

How do you fix calling your customer a 'b*tch' on Facebook?

MALAYSIA – Chichi Malaysian patisserie Les Deux Garcons escalated a simple complaint on Facebook to an all-out social media crisis this weekend when it responded rudely to the customer and eventually, called her a "bitch".