The ecommerce customer-experience specialist runs a team of 70 that specialises in using Salesforce Commerce Cloud.
Experity will help scale Accenture's market capabilities in customer experience and commerce.
The digital customer experience firm is targeting growth in Japan, Malaysia and Singapore, where it will open a digital innovation hub by the end of the year.
When asked to describe what they do, more agencies are describing themselves as providers of ‘experience’. What exactly does this mean?
What is the source of luxury brand hate, and should luxury brand managers be on edge if their brand is on the most-hated list?
The CPG and beauty giant promoted longtime exec Céline Dumais to lead a global transformation in customer care.
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