Jenny Chan 陳詠欣
Aug 30, 2013

Millward Brown launches first automatic Chinese text-analysis tool for social-media research

BEIJING - The need for swift and accurate processing of a huge amount of feedback from consumers has become imperative for market researchers, and this has led Millward Brown, in conjunction with Eucita, to come up the first text-analysis tool adapted for Chinese-speaking regions.

Millward Brown launches first automatic Chinese text-analysis tool for social-media research

With the lack of mature tools focused on Chinese text-analysis in the domain of market research, Millward Brown and Eucita have come up with their creation—the 'Chinese Word Cloud' tool—by combining techniques from big-data analysis and semantic mining to produce visualised results of text-based data.

The data can be collected from open-ended questions in various qualitative research projects.

The tool has three major functions:

  • 'Text Cloud Analysis' is conducted based on word characteristics and frequencies of their occurrences, containing a quick extraction of key information from nonstructural text representing consumers’ verbal or written viewpoints.
  • 'Differentiation Cloud Analysis' shows the similarities and differences between two groups of textual information from different sources, meeting demands to track trends from contrasting periods.
  • 'Cluster Cloud Analysis' (pictured below) groups related keywords under certain topics into clusters, presenting an abstract of closely-associated information, such as from consumers' comments about an advertisement.
Sirius Wang, director of new solutions at Millward Brown China, said that major consumer perspectives can be understood from analysis of the massive amounts of textual information generated from comments on social media and other online platforms.

In addition, accumulating previous data can also be applied into optimising the text-analysis algorithm of the tool to keep improving the accuracy and efficiency of analysis, according to the firms.

Source:
Campaign Asia

Related Articles

Just Published

3 hours ago

Meta’s ad billings propel 27% revenue surge

The tech giant has more than doubled its revenue from AI-powered ad tools. However, it expects lower revenue for the second quarter.

3 hours ago

What Swifties can teach CMOs about the internet

Marketers could learn a thing or two from Swifties’ understanding of the internet's machinations and willingness to learn more for the sake of their idol.

7 hours ago

McCann Worldgroup China MD exits

Shu Wu has left the network to join the client side.