Jessica Heygate

How AI is reshaping the marketing department

How AI is reshaping the marketing department

Marketing departments are in the midst of a substantial reconstruction of their operations as they integrate generative AI into their workflows, an effort that is expected to have a trickle-down impact on agencies.

Is AI financially beneficial for agencies?

Is AI financially beneficial for agencies?

AI promises speed, efficiency—and fewer billable hours. So why are ad agencies investing millions in a tool that threatens their bottom line? Campaign Red digs into the tension between progress and profit.

Adland has the power to influence social media but who can tame it?

Adland has the power to influence social media but who can tame it?

As governments worldwide enforce stricter social media laws, advertisers find themselves at a crossroads—use their influence to hold platforms accountable or risk increased criticism for staying silent?

Omnicom CEO ‘bullish’ following 6.5% organic growth

Omnicom CEO ‘bullish’ following 6.5% organic growth

The agency network is riding high from its Amazon win in the third quarter, despite political and operational turbulence.

IPG unifies Acxiom and Kinesso under one leader

IPG unifies Acxiom and Kinesso under one leader

EXCLUSIVE: Jarrod Martin has been charged with better activating Acxiom data to power “precisely targeted” solutions for IPG clients.

Amazon and GroupM partner to embed brands in live shopping streams

Amazon and GroupM partner to embed brands in live shopping streams

E-commerce giant and media agency network have been engaged in an exclusive partnership for the past six months to create branded shoppable livestreams.

Apple unveils AI game plan, including ChatGPT integration

Apple unveils AI game plan, including ChatGPT integration

Technology giant debuts Apple Intelligence at its annual Worldwide Developers Conference after months of anticipation, emphasizing its unique personal insights and privacy features.

‘The consumer shouldn’t be the guinea pig’: Ad industry cautions against hasty AI rollouts

‘The consumer shouldn’t be the guinea pig’: Ad industry cautions against hasty AI rollouts

Google is in hot water again over AI inaccuracies. With ads soon coming to its AI overviews search product, digital advertising executives urge the tech industry to slow down.

X officially allows ‘consensually produced’ adult content

X officially allows ‘consensually produced’ adult content

Social media platform introduces new policy that formally permits posts containing nudity and pornography provided they are labeled.

Google unleashes AI updates and adds greater controls to its ad products

Google unleashes AI updates and adds greater controls to its ad products

The technology giant has introduced new controls to its generative AI advertising tools to ensure assets remain “on brand,” as well as greater transparency in Performance Max amid advertiser pushback.

Meta’s CMO on navigating cuts, competition and critics

Meta’s CMO on navigating cuts, competition and critics

Longtime executive Alex Schultz details the complexities of marketing a technology giant, including how to resurrect young users and reframe its platforms as a positive place for teens.

Colossus SSP alleged to mismatch user IDs

Colossus SSP alleged to mismatch user IDs

In a recent analysis by Adalytics, which evaluates media purchases for agencies and brands, Colossus SSP was highlighted for incorrectly reporting user IDs during ad transactions managed through the demand-side platform The Trade Desk.

How Google, Meta, Snapchat and TikTok are attempting to eclipse each other

How Google, Meta, Snapchat and TikTok are attempting to eclipse each other

At the 2024 NewFronts in the US, tech platforms glided over legislative issues and focused on outshining each other with technology and performance, appealing to cost-focused media buyers.

News publishers call out stringent brand safety policies at IAB NewFronts

News publishers call out stringent brand safety policies at IAB NewFronts

Publishers sounded the alarm for advertisers to support news by reviewing blunt keyword blocking during a critical time for democracy.

Levi’s picks UM as global media agency

Levi’s picks UM as global media agency

SCOOP: Jeans brand spent $142 million in global media spend last year.

Earnings analysis: AI costs rack up at Alphabet, Amazon, Meta and Microsoft

Earnings analysis: AI costs rack up at Alphabet, Amazon, Meta and Microsoft

Big tech firms are on track to significantly increase capital expenditures this year as they invest in computing resources to power AI.

Infillion relaunches MediaMath

Infillion relaunches MediaMath

The ad tech company has recruited back several former MediaMath employees and supply-side partners to revitalise the DSP that went bankrupt last year.

Scope3: A third of web domains feature ‘problematic’ ad placements

Scope3: A third of web domains feature ‘problematic’ ad placements

EXCLUSIVE: Ad spend wastage goes beyond made-for-advertising websites, finds digital emissions startup.

Pfizer moves creative from IPG to Publicis after just 10 months

Pfizer moves creative from IPG to Publicis after just 10 months

Pharma giant consolidates global creative business with Publicis months after splitting duties between the two holding companies last May; IPG retains PR and health briefs.

Google says AI has amplified fraud while helping it remove bad ads

Google says AI has amplified fraud while helping it remove bad ads

Tech giants removed a significantly higher volume of policy-violating content in 2023 as generative AI tools were used to facilitate and combat fraud.

Why LGBTQ+ programming dwindled at SXSW this year

Why LGBTQ+ programming dwindled at SXSW this year

Discussions about transgender inclusiveness disappeared at the Texas-based festival as programming avoided wading too deeply into the most hot-button issues facing the LGBTQ+ community.

At SXSW, creatives and technologists clashed over AI

At SXSW, creatives and technologists clashed over AI

Technology leaders reflected a state of ‘irrational exuberance’ for AI, while creative industries prioritised protections.

MediaLink CEO Michael Kassan out amid UTA legal dispute

MediaLink CEO Michael Kassan out amid UTA legal dispute

Kassan filed a lawsuit alleging UTA breached its contract when it acquired MediaLink, while UTA is accusing the CEO of ‘misappropriation of company funds.'

‘I don’t want to be the villain’: Dylan Mulvaney calls for brands to protect talent and celebrate trans joy

‘I don’t want to be the villain’: Dylan Mulvaney calls for brands to protect talent and celebrate trans joy

Nearly one year after facing hate for a partnership with Bud Light, the trans influencer discusses healing through humor and putting safety measures in place for diverse talent at SXSW.

Publicis employee who lost her parents to opioids calls for advertising reform

Publicis employee who lost her parents to opioids calls for advertising reform

Emily Deschamps shares her personal story with Campaign US to highlight the dangers of marketing in sensitive categories in hopes of inspiring change.

Why Disney, Fox and Warner Bros. Discovery are teaming up on sports — and the challenges they will face

Why Disney, Fox and Warner Bros. Discovery are teaming up on sports — and the challenges they will face

Pooling together resources will allow the companies to more aggressively compete with deep-pocketed tech giants, but they risk cannibalising their own linear businesses, according to analysts and media buyers.

Microsoft’s last minute Super Bowl ad showcases everyday uses of AI

Microsoft’s last minute Super Bowl ad showcases everyday uses of AI

Sixty second spot will broadly launch the company’s Copilot AI chatbot.

How to cut cookies with Campaign: Targeting alternatives

How to cut cookies with Campaign: Targeting alternatives

WATCH: Executives from across the supply chain discuss how targeting solutions show the most promise and challenges to adoption.

Google: ‘We’re not restructuring because AI is taking away roles’

Google: ‘We’re not restructuring because AI is taking away roles’

Chief business officer Philipp Schindler tells investors that growth in the company’s AI-powered ad products, a ‘bright spot’ in its Q4 performance, has not directly contributed to recent layoffs.

Netflix beefs up subscribers and live sports ahead of Amazon’s entrance to streaming ads

Netflix beefs up subscribers and live sports ahead of Amazon’s entrance to streaming ads

Co-CEO Greg Peters tells investors the company’s audience base and content portfolio ‘differentiate us from our competitors.’

Google layoffs escalate as automation replaces some roles

Google layoffs escalate as automation replaces some roles

Tech giant has slashed hundreds of roles within its ad sales division after throwing more weight behind AI-powered ad products.

Omnicom’s John Wren says with Flywheel, he can ‘beat anybody in a pitch’

Omnicom’s John Wren says with Flywheel, he can ‘beat anybody in a pitch’

Wren shares his vision to transform Omnicom Group into a marketing and sales company unrivaled by its peers.

Disney brings more automation and shopability to its ad products

Disney brings more automation and shopability to its ad products

The media giant is also ramping up its self-serve capabilities to reduce ad tech fees.

Analysts: Warner Bros. Discovery and Paramount Global merger would benefit ad industry

Analysts: Warner Bros. Discovery and Paramount Global merger would benefit ad industry

Combining the two media conglomerates’ streaming assets would create a scaled entity better equipped to take on Disney and Netflix — though such a deal would face financial and regulatory hurdles, analysts tell Campaign US.

Media buyers: ‘Advertisers are not responsible for keeping X afloat — or shutting it down’

Media buyers: ‘Advertisers are not responsible for keeping X afloat — or shutting it down’

Politics aside, marketers and media buyers say X is a ‘nonessential’ platform for large and small companies whose main goals are to sell products, not take a stance.

Annalect hires Accenture Song’s Lauren Walker as chief client solutions officer

Annalect hires Accenture Song’s Lauren Walker as chief client solutions officer

Omnicom’s data and analytics division has devised a client support strategy after nearly doubling in size in the past year.

Is it possible to prioritise AI safety as much as innovation in a for-profit industry?

Is it possible to prioritise AI safety as much as innovation in a for-profit industry?

Tensions within OpenAI’s board spotlight the challenge of commercialising AI and establishing competitive advantage while also setting up guardrails.

As actors strike ends, media analysts expect slow trickle of new content and higher subscription costs

As actors strike ends, media analysts expect slow trickle of new content and higher subscription costs

As TV and streaming companies adapt to new terms and deal with the fallout of months-long strikes, the consumer experience of streaming could change.

Disney CEO Bob Iger says company has moved from ‘fixing’ to ‘building’

Disney CEO Bob Iger says company has moved from ‘fixing’ to ‘building’

Media conglomerate posts profit hike as it reins in costs to support its streaming evolution.

Apple revenue falls for fourth consecutive quarter, despite iPhone and services highs

Apple revenue falls for fourth consecutive quarter, despite iPhone and services highs

Revenue from advertising, subscription fees and app developers continues to command a greater share of Apple’s revenue as it faces headwinds in its core hardware products.

WPP’s Lindsay Pattison moves from overseeing clients to staff

WPP’s Lindsay Pattison moves from overseeing clients to staff

Pattison has transitioned from her role as global chief client officer to global chief people officer.

How the Israel-Hamas war is affecting ad spend

How the Israel-Hamas war is affecting ad spend

Prominent media buyers detail how some clients are retreating from news coverage of the conflict as well as pulling back from social media due to the spread of misinformation, hate speech and violent content.

GroupM North America CEO Kirk McDonald to depart

GroupM North America CEO Kirk McDonald to depart

Mindshare’s Adam Gerhart is taking over as interim CEO.

Microsoft’s longtime CMO Chris Capossela to depart

Microsoft’s longtime CMO Chris Capossela to depart

CEO Satya Nadella said ‘this is the right time’ for a new CMO to shepherd the company through its AI evolution.

Meta says ad spend has ‘softened’ amid Israel-Hamas war

Meta says ad spend has ‘softened’ amid Israel-Hamas war

Facebook and Instagram parent widened its Q4 revenue outlook after observing a retraction in ad spend in recent weeks correlated with the outbreak of the conflict.

Google parent Alphabet’s profit surges in Q3 as ad spend ‘stabilizes’

Google parent Alphabet’s profit surges in Q3 as ad spend ‘stabilizes’

Executives said advertisers turned to Google’s AI-powered products in the quarter to drive ROI and efficiency

UM’s media leader Joshua Lowcock departs for new role at Quad

UM’s media leader Joshua Lowcock departs for new role at Quad

Lowcock tells Campaign he had grown “frustrated” with the “broken” holding company model.

As conference season picks up, here are the issues the ad industry should address

As conference season picks up, here are the issues the ad industry should address

From workforce attrition to misinformation and the risks of artificial intelligence, industry leaders and activists discuss the hard topics that ought to be addressed at ad conferences amid hype about new technologies.

Amazon to sunset ad server by end of 2024

Amazon to sunset ad server by end of 2024

E-commerce giant is shuttering the two services it acquired from Sizmek in 2019.

Netflix ad chief Jeremi Gorman to exit, replaced by Amy Reinhard

Netflix ad chief Jeremi Gorman to exit, replaced by Amy Reinhard

Gorman set to depart around one year after she joined the streaming service to establish its first advertising product.

Ad industry ‘bullish’ on Meta following AI, mixed reality showcase

Ad industry ‘bullish’ on Meta following AI, mixed reality showcase

Meta Connect agency attendees welcome the company’s gaming integrations and more open, responsible approach to AI development — though they remain cautious about brand safety amid AI training and disclosure debates.

Wunderman Thompson develops tech to analyse emotional responses to ads

Wunderman Thompson develops tech to analyse emotional responses to ads

Creative testing solution studies micro expressions to determine which elements of a video ad users pay the most attention to.

IPG Mediabrands merges Kinesso, Reprise and Matterkind

IPG Mediabrands merges Kinesso, Reprise and Matterkind

Merger forms part of network’s transition to a simplified model under one P&L as clients demand greater speed and flexibility.

YouTube to auto-detect if ads meet its best practice guidelines

YouTube to auto-detect if ads meet its best practice guidelines

Creative guidance tool will also surface AI-powered tools that automatically edit advertisers’ video campaigns in line with YouTube’s guidance.

Why oil and gas companies are tapping influencers to clean up their image

Why oil and gas companies are tapping influencers to clean up their image

Fossil fuel giants like Shell and BP are leaning on influencers to promote their green initiatives and rewards programs as ad giants address their role in the climate crisis.

AR experiences exclude a majority of diverse audiences, study finds

AR experiences exclude a majority of diverse audiences, study finds

EXCLUSIVE: Research by Omnicom Media Group and Snapchat finds that AR filters and lenses are alienating diverse users by misgendering them or removing their defining features.

Ads served on YouTube kids content may have triggered widespread tracking of children online: Report

Ads served on YouTube kids content may have triggered widespread tracking of children online: Report

Adalytics report alleges ads served by Google on YouTube kids content — sometimes against the wishes of advertisers — caused a chain reaction of tracking children online.

Tech platforms attribute recent growth spurts to AI-powered performance products

Tech platforms attribute recent growth spurts to AI-powered performance products

Alphabet, Amazon and Meta turned more highly scrutinised marketing budgets to their advantage in Q2, by honing in on ease and efficiency, according to analysts.

WPP moves GroupM Nexus product and engineering teams into Choreograph

WPP moves GroupM Nexus product and engineering teams into Choreograph

SCOOP: The move forms part of a wider reorganisation at Choreograph that has also named Krystal Olivieri as North America CEO.

Dentsu’s Doug Rozen to depart amid Americas reorganisation

Dentsu’s Doug Rozen to depart amid Americas reorganisation

Rozen to leave by the end of the week as Dentsu reassigns 1,000 staffers across the Americas.

TikTok’s head of global brand and creative departs

TikTok’s head of global brand and creative departs

Katie Riccio Puris has overseen TikTok’s consumer brand for the past two years.

Apple posts record services revenue amid hardware retraction

Apple posts record services revenue amid hardware retraction

The iPhone maker said it hit records for advertising, App Store and music revenue in June.

X, formerly Twitter, sues hate speech research group

X, formerly Twitter, sues hate speech research group

Social media platform accuses The Center for Countering Digital Hate, which has published research on the spread of harmful content on the platform, of engaging in a “scare campaign” to drive away advertisers.

Meta’s revival picks up in Q2 as revenue grows 11%

Meta’s revival picks up in Q2 as revenue grows 11%

Mark Zuckerberg outlines plans to “pour gasoline” into Threads and expand Meta's AI products as the tech giant swings back into double-digit growth.

YouTube returns to growth in Q2

YouTube returns to growth in Q2

As Google recovers from an advertising retraction, CFO Ruth Porat has been handed a new role overseeing parent Alphabet’s experimental bets.

How Threads can avoid unraveling

How Threads can avoid unraveling

From maintaining momentum to navigating regulation and offering a brand safe environment, Meta has several hurdles to overcome to turn Threads into a sustainable revenue stream.

Netflix adds ability to place ads around its top 10 titles

Netflix adds ability to place ads around its top 10 titles

Streaming service said it is focused on building both standard capabilities and innovative ad formats as it revealed a healthy bump in subscribers for the second quarter.

Agencies: AI-powered advertising is efficient but ‘mediocre’

Agencies: AI-powered advertising is efficient but ‘mediocre’

Tools offered by Google and Meta that automate ad creation and media placements risk flooding the internet with low-quality ads if not properly managed, according to digital agencies.

IPG joins Partnership on AI to bang the drum on brand safety and human creativity

IPG joins Partnership on AI to bang the drum on brand safety and human creativity

EXCLUSIVE: Holding company said its priorities as part of the tech-heavy coalition are mitigating bias in AI while ensuring brands are protected as more aspects of content creation become automated.

The Brandtech Group acquires Singapore-based AI ad generator Pencil

The Brandtech Group acquires Singapore-based AI ad generator Pencil

Hot on the heels of its Jellyfish takeover, the Brandtech Group has bought an AI firm with which it has built an enterprise AI solution being piloted by Unilever and Bayer.

AI will replace 7.5% of U.S. agency jobs by 2030: Forrester

AI will replace 7.5% of U.S. agency jobs by 2030: Forrester

Research firm predicts that 32,000 jobs within U.S. ad agencies and related services companies will be lost to automation within the next seven years — predominantly impacting administrative, sales and market research roles.

IPG enlists ex-Accenture execs to inject more creativity into commerce

IPG enlists ex-Accenture execs to inject more creativity into commerce

EXCLUSIVE: Jeriad Zoghby and fresh hire Roald van Wyk are championing a new offering within IPG that brings creatives into the “cold” and “functional” world of commerce.

Publicis acquires e-commerce digital agency Corra

Publicis acquires e-commerce digital agency Corra

Agency network says acquisition will improve its Adobe implementation and composable commerce capabilities.

Upfronts marked by writers strike and streaming battle

Upfronts marked by writers strike and streaming battle

Broadcasters touted their linear and digital reach during presentations devoid of talent.

Meta fined $1.3 billion for violating E.U. data privacy rules

Meta fined $1.3 billion for violating E.U. data privacy rules

Facebook parent receives record-breaking fine for breaching GDPR, the EU’s privacy law.

What advertisers want from Linda Yaccarino

What advertisers want from Linda Yaccarino

As she prepares to take over as CEO of Twitter, Yaccarino’s ability to turn around the platform hinges on Elon Musk relinquishing control.

NBCU’s Linda Yaccarino named CEO of Twitter

NBCU’s Linda Yaccarino named CEO of Twitter

Shortly after NBCU announced its long-time ad chief, expected to lead the broadcaster’s Upfront presentation on Monday, would leave, she was named CEO of Twitter.

Meta tests generative AI ad tools

Meta tests generative AI ad tools

Social media firm’s new AI Sandbox includes AI-enabled text and image editing tools, which it plans to roll out to its advertising toolkit later this year.

GroupM forms commerce unit under Nexus performance hub

GroupM forms commerce unit under Nexus performance hub

Media investment company aims to standardize its commerce capabilities across markets and develop technology to help clients navigate an increasingly fragmented marketplace.

Snap revenue falls 7% in Q1

Snap revenue falls 7% in Q1

The parent company of Snapchat said advertising demand was impacted by the platform’s transition to click-through conversions.

Meta restores revenue growth as newer ad formats show promise

Meta restores revenue growth as newer ad formats show promise

Following three successive quarters of decline, Meta reversed its fortunes in Q1, crediting much of its performance to AI.

YouTube’s ad revenue decline continued into Q1

YouTube’s ad revenue decline continued into Q1

Alphabet executives assured investors that ad spend has begun to stabilise across Google properties as revenue from its video streaming platform has now retracted for three consecutive quarters.

AI, Web3, purpose and SVB: Takeaways for marketers from SXSW 2023

AI, Web3, purpose and SVB: Takeaways for marketers from SXSW 2023

Amidst the AI hype, discussions about new technologies struck a more cautious tone than prior years as advertising and tech workers hone in ethical and commercial challenges.

At SXSW, LGBTQ+ programming focuses on fundamental rights

At SXSW, LGBTQ+ programming focuses on fundamental rights

Nonprofit Do the WeRQ, which created an alternative SXSW calendar to draw LGBTQ+ programming together, says the community is in survival mode.

Lush declares war on Google and big tech

Lush declares war on Google and big tech

As part of its “big tech rebellion,” the cosmetics retailer is slashing the “millions” it spends on Google ads and cutting platform investment by a third, redirecting customers onto its app and into stores.

As China’s economy rebounds, ad spend flows overseas

As China’s economy rebounds, ad spend flows overseas

Temu’s Super Bowl spot sent a strong signal of the global ambitions of Chinese firms and the far-reaching implications of the country opening back up, GroupM tells Campaign.

Dept lays out plan to drive 10% of revenue from AI by 2025

Dept lays out plan to drive 10% of revenue from AI by 2025

Global CEO Dimi Albers tells Campaign the launch of a dedicated AI practice will create more jobs rather than reduce them: ‘AI won’t replace people, but people who use AI will.’

‘It's going to be messy’: Ad industry scrambles to standardise sustainability

‘It's going to be messy’: Ad industry scrambles to standardise sustainability

Sustainability working groups and coalitions are still figuring out how to measure and benchmark carbon emissions before reduction efforts can get underway.

Disney to shave $5.5 billion in costs, impacting 7,000 jobs

Disney to shave $5.5 billion in costs, impacting 7,000 jobs

Media conglomerate, which saw ad revenue across its streaming services decline in the most recent quarter, reveals major reorganization as Bob Iger retakes the helm.

Meta’s Nicola Mendelsohn navigates through ‘year of efficiency’

Meta’s Nicola Mendelsohn navigates through ‘year of efficiency’

Mendelsohn, who oversees Meta’s multi-billion dollar ad business, believes the tech giant has been ‘underestimated’ and is ‘bullish’ about its new focus.

Accenture brings on Magic Leap chief design officer to help lead its metaverse business

Accenture brings on Magic Leap chief design officer to help lead its metaverse business

James Temple to head up Accenture Song’s metaverse capabilities, succeeding Mark Curtis, who is moving to its global sustainability studio.

Google ad revenue falls in Q4, reversing several years of growth

Google ad revenue falls in Q4, reversing several years of growth

Ad revenue across Google properties was $2.2 billion lower in the quarter than a year prior as shrinking brand budgets spread to search.

Mark Zuckerberg says 2023 will be ‘year of efficiency’

Mark Zuckerberg says 2023 will be ‘year of efficiency’

Meta CEO promises continued streamlining after reporting a 22% hike in costs and expenses in Q4.

IPG hires long-time Accenture exec to oversee commerce strategy

IPG hires long-time Accenture exec to oversee commerce strategy

Jeriad Zoghby tasked with unifying IPG’s commerce expertise and identifying opportunities for growth.

Martin Sorrell and Wesley ter Haar are ‘optimistic’ about a ‘tougher’ year ahead

Martin Sorrell and Wesley ter Haar are ‘optimistic’ about a ‘tougher’ year ahead

The Media.Monks leaders outline their strategy to appease ‘anxious’ advertisers in a deteriorating economic environment that analysts say is ripe for innovation.

DOJ sues to break up Google’s ad business

DOJ sues to break up Google’s ad business

The U.S. Justice Department calls for Google to be forced to divest DoubleClick and AdX.

Netflix wants ad tier to be ‘as large as Hulu’

Netflix wants ad tier to be ‘as large as Hulu’

Streaming giant is aiming for its ad-supported tier to become a $3 billion business, surpassing more established players.

Netflix cofounder Reed Hastings hands over CEO reins

Netflix cofounder Reed Hastings hands over CEO reins

Hastings cedes control to Greg Peters and Ted Sarandos as streaming giant’s Q4 subscriber growth exceeds expectations.

Pinterest pitches itself as ‘positive’ reprieve from social media ‘toxicity’

Pinterest pitches itself as ‘positive’ reprieve from social media ‘toxicity’

The platform outlined actions it has taken to nurture a brand safe environment in a colourful installation at CES 2023.

Netflix’s Jeremi Gorman on forthcoming ad tier innovations

Netflix’s Jeremi Gorman on forthcoming ad tier innovations

Streaming service was one of the most talked about companies at CES 2023 tech trade show in Las Vegas.