Surekha Ragavan
Dec 3, 2018

Reactions to Marriott’s data breach

Hundreds of millions of guests have been affected by Marriott's data breach, said to be one of the biggest in corporate history.

Photo: AFP
Photo: AFP

On Computer Security Day, Marriott International—the biggest hotel group in the world—revealed a massive data breach that affected 500 million guests who stayed in Starwood properties between 2014 and this September. Bloomberg reported that it may one of the biggest such breaches in corporate history.

The information collected in the breach includes names, mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences. Some credit card details were also stolen.

According to a press release from the hotel group, the company recently discovered that an unauthorised party had copied and encrypted information and took steps towards removing it.

“We fell short of what our guests deserve and what we expect of ourselves. We are doing everything we can to support our guests, and using lessons learned to be better moving forward,” said Arne Sorensen, president and CEO for Marriott, in a statement.

Here are some reactions from the weekend:


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