FCB wins three-way Hang Seng shootout

HONG KONG: FCB has outgunned Market Catalyst and J. Walter Thompson's second-tier agency, Conquest Communications, to win the Hang Seng Bank creative and media planning assignments.

Zenith Media - which handles the media brief of Hang Seng's parent HSBC - snared the media buying business. Estimated to be worth more than HK$100 million (about US$13m) annually, Hang Seng was previously serviced by WPP's JWT and MindShare. However, when Standard Chartered Bank realigned its global brief with the two WPP agencies, away from FCB and Leo Burnett, client conflict issues arose.

WPP set up a second-tier agency and took elaborate steps to ensure Conquest was totally segregated from JWT - the new agency operated in its own office space with processes and systems audited by an independent third party to ensure protection of intellectual property rights - but senior Hang Seng executives remained nervous, sources said.

"Competitive pressures in the banking industry is at an unprecedented high,

said one source. Hang Seng's review focused on major aspects of marketing communication: strategic, creative and media.

FCB Greater China chairman and chief executive, Gary Tse, said new campaigns would be launched within the next two months.