Ken Mandel, Managing Director for Buddy Media in Asia Pacific, shares insights and perspectives in succeeding in Asia’s social media marketing scene through sustainable customer engagements using social media. Follow Ken @kmandel
A small backlash doesn't detract from what the challenge has achieved, nor what it says about the way technology has changed the way we rally around social causes.
The question is not whether you should train your staff in social media. The question is how to ensure you build an education programme that suits your company's size and objectives.