sam gellman
Aug 14, 2014
Uber counting on WOM for 'UberTaxi' service launch in Hong Kong
HONG KONG - Uber launched its taxi integration in Hong Kong today to expand the brand’s service and consumer reach. Word-of-mouth is its main tool for both marketing and expansion.
Mar 24, 2014
Driving goodwill turns users into evangelists
Companies like Uber are using social CRM to create enthusiasts for their products and services who will gladly spread the word.
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