Manage the next crisis

All eyes will be on Thailand on December 26 when the world remembers the one-year anniversary of the tsunami disaster. Robert Jensen, president and chief operating officer of Houston-based Kenyon International Emergency Services, will be one of those attending the ceremonies, having been involved in the crisis management of the disaster. Jensen has travelled the globe for years responding to mass crises. He has seen first hand how ill-prepared many governments and companies are in the face of a major tragedy, with Kenyon - a leader in disaster and fatality management - left to pick up the pieces and minimise the damage.