Among the memes making the rounds on social media is United’s leaked training video’. A scene from the comedy Airplane, it has cabin staff and volunteers line up to subdue a hysterical passenger by shaking and slapping her repeatedly in the face.
It’s not too far from reality. The forcible removal of Vietnamese-American doctor David Dao from flight 3411 has been no laughing matterfor United Airlines or for many in Asia who...
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