Kim Benjamin

Tencent empowers brands to connect with users

Tencent empowers brands to connect with users

Tencent Social Ads taps into data and insights to open a window on consumers’ desires.

Opportunities rife in Cambodia’s young PR market

Opportunities rife in Cambodia’s young PR market

The profession is establishing itself as necessary and distinct from other aspects of communications, while the demand for strategic planning rises, according to in-market experts.

South Korea PR eyes global brand expansions for growth

South Korea PR eyes global brand expansions for growth

ON THE GROUND - KOREA: South Koreans are avid users of digital technology, and the country has been a trailblazer for high-speed and wireless internet, which has had a dramatic impact on the nation’s PR industry.

Brands pour money into food safety

Brands pour money into food safety

As brands get called out for food that doesn’t make the grade, firms in Asia must improve processes to win confidence.

Ad agencies: No longer king of the creative hill

Ad agencies: No longer king of the creative hill

As the nature of marketing changes, so do the sources of creativity. We examine the new stakeholders and what they mean for the future of the industry.

Social media makes good service essential

Social media makes good service essential

With complaints quickly going viral and making headlines, it makes sense for brands to invest more in customer care.

Why Asia’s agency heads are wearing two hats

Why Asia’s agency heads are wearing two hats

An increasing number of Asia-Pacific agency leads are taking on additional roles. Is this change driven by cost or choice?

Focus shifts away from the big agency brand

Focus shifts away from the big agency brand

As top brands opt for bespoke agency teams, has this trend devalued the worth of major creative brands?

Mobile payments war heats up in Asia

Mobile payments war heats up in Asia

As the number of mobile wallet operators increases, the race is on to encourage consumers to download these—­but for this to happen, there must be a clear reward.

Smart strategy? Brands believe intelligence can boost white-goods sales

Smart strategy? Brands believe intelligence can boost white-goods sales

SECTOR STUDY: With lifestyle changes and increasing consumer demand for more convenient white goods, companies are taking action to develop smarter domestic appliances.

Procter & Gamble wields axe on up to 100 of its least profitable brands

Procter & Gamble wields axe on up to 100 of its least profitable brands

Procter & Gamble announced today that up to 100 of its least profitable brands will be axed as it looks to streamline its costs and focus on its core brands

Inside in-house PR: SAP’s head of communications APAC Jeanette Tan

Inside in-house PR: SAP’s head of communications APAC Jeanette Tan

An economist by training, Tan explains why more humour and a more human perspective is needed for the enterprise IT brand’s communications.

The brands that will take over

The brands that will take over

Airbnb’s debut on the Top 1000 Brands ranking means it’s only a matter of time before Uber, Netflix and Grab displace more traditional incumbents.

Chinese electronics fight for supremacy

Chinese electronics fight for supremacy

Content creation and partnerships with foreign companies are helping Chinese brands raise their profile outside China.

Crisis management: Social media teams prepare for the worst

Crisis management: Social media teams prepare for the worst

The need to mitigate online reputational damage at speed sees some brands building their own in-house response teams.

ROI: Still no measure for creative effectiveness

ROI: Still no measure for creative effectiveness

Without a robust model for assessing work, clients are not satisfied they can trust agencies to deliver performance-driven results.

What it's like to work on... the 2018 Winter Olympics

What it's like to work on... the 2018 Winter Olympics

The Games are over for now, meaning a little breathing space for event organisers like Don Roelofs.

Gold Coast hosts 6,000 Infinitus China delegates

Gold Coast hosts 6,000 Infinitus China delegates

Vibrant street parties along Gold Coast’s iconic Surfers Paradise wowed Chinese delegates.

Corporate travel management gets personal with AI

Corporate travel management gets personal with AI

Could AI really be a game-changer for corporate travel management?

How it really works... live attendee tracking

How it really works... live attendee tracking

Data on how attendees spend their time at events provides valuable insights to organisers.

Amway Indonesia delegates sail on world's largest passenger ship

Amway Indonesia delegates sail on world's largest passenger ship

Around 200 Amway Indonesia delegates joined the West Mediterranean-themed Amway Leadership Seminar held on the Symphony of the Seas earlier in May.

How comms professionals can break out of the 'PR sandbox'

How comms professionals can break out of the 'PR sandbox'

Industry professionals are seeing a mismatch between what PR does and what people think of it. Does the communications world need a new business model — or simply to re-market itself?

How event planners can navigate data

How event planners can navigate data

There’s more to data gathering than numbers, spreadsheets and feedback forms.

So you have data. Now what?

So you have data. Now what?

How best to use and leverage data once you’ve collected it at your event.

Brand break-up: When event sponsorship goes wrong

Brand break-up: When event sponsorship goes wrong

McDonald’s recently ended its 41-year-long sponsorship of the Olympic Games. Here's what we can learn.

Five golden rules for defining event success

Five golden rules for defining event success

Create an experience before, during and after your event.

Experience economy: How to harness the power of live events

Experience economy: How to harness the power of live events

In the age of authenticity, live experiences play a critical role in brand engagement strategy.

How to use Snapchat to engage audiences

How to use Snapchat to engage audiences

Take advantage of the social platform's customisable filters and geolocation capabilities

Why Chinese tech is crucial for events

Why Chinese tech is crucial for events

Chinese start-ups and homegrown tech tools are making waves in the events industry.

How to manage the dark side of social

How to manage the dark side of social

Part and parcel of using social media is staying engaged with it—both the good and the bad.

How to master brand storytelling

How to master brand storytelling

Brand experiences have the ability to engage all the senses in a more immersive and memorable way.

Top takeaways from AIME 2018

Top takeaways from AIME 2018

The 2018 MICE event in Melbourne showed off new tech tools from 'Teleportivity' to 'Selfiebots'.

Asia companies scramble to be compliant ahead of GDPR

Asia companies scramble to be compliant ahead of GDPR

The MICE industry will require focus on planning and processes to operate in this new environment.

How to leverage social media influencers

How to leverage social media influencers

An influencer brings an automatic social following and a dedicated network of fans to an event.

Why the agency model is in flux

Why the agency model is in flux

The pace of change is forcing the industry to take a good, hard look at itself.

Creativity as fuel for event design

Creativity as fuel for event design

In an age of experience, brands are emphasising innovation to design events that leave lasting impressions.

MCEC partners with C2 to create experiential platforms

MCEC partners with C2 to create experiential platforms

The venue will have exclusive access to C2’s experiential design platform and labs for "playful ideation" sessions.

IMEX 2018 highlights role of women in events industry

IMEX 2018 highlights role of women in events industry

The show's women-initiated programme sparked conversation about gender representation in the industry.

Huawei promotes credentials to UK businesses amid deepening US crisis

Huawei promotes credentials to UK businesses amid deepening US crisis

Campaign by Ogilvy Hong Kong is running across print, digital and outdoor.

Steve Blakeman to lead global Nestle account at Mindshare

Steve Blakeman to lead global Nestle account at Mindshare

Blakeman joins network from OMD.

Deliveroo to build 'Great Wall' using takeaway boxes

Deliveroo to build 'Great Wall' using takeaway boxes

According to the brand, the 'Great wall of Chinese' celebrates the UK's favourite type of takeaway food.

Why independent agencies thrive in China

Why independent agencies thrive in China

“In Shanghai, even a new starter can get a foot in the door. If you don’t stay hungry and on top of the game, you could be supplanted without even knowing it.”

SITE identifies Asia as region with "brightest future" for incentives

SITE identifies Asia as region with "brightest future" for incentives

APAC in particular could benefit from the organisation’s recently launched ‘Bangkok Manifesto’.

PCMA rolls out data intelligence service

PCMA rolls out data intelligence service

Those signed up to the service will pay an initial set-up fee alongside a 12-month rolling licence, with the cost based on the size of the CRM database.

New Christchurch convention centre 'unaffected' by recent terror attacks

New Christchurch convention centre 'unaffected' by recent terror attacks

"In the aftermath of the events in March, New Zealand showed what a compassionate place it is."

Taco Bell to open Mexican-themed resort

Taco Bell to open Mexican-themed resort

Hotel launches in August.

Mars reveals gender bias in own advertising

Mars reveals gender bias in own advertising

Food company calls for greater diversity and less stereotyping in communications.

PyeongChang 2018: Behind the scenes

PyeongChang 2018: Behind the scenes

As the Games kick off, we chat to the event organisers who've been working for years to make it happen.

Community Management: PR the perfect fit for shaping conversations

Community Management: PR the perfect fit for shaping conversations

Brands are increasingly turning to public relations agencies to manage communities through social media and other platforms.

How it really works... ePosters

How it really works... ePosters

Authors can use the platform’s editing tool to create interactive ePosters that can include videos, website links, audio, surveys, images, and more.

How to manage compliance risk in China

How to manage compliance risk in China

Performing due diligence on suppliers is essential to alleviate fraudulent activity.

What is the real cost of event tech?

What is the real cost of event tech?

Marketers must evaluate the rising cost of new tech tools against actual value.

AI in China: What it means to be a tech leader

AI in China: What it means to be a tech leader

Xi Jinping is committed to making Chinese AI the envy of the world by 2030.

Event tech trends to watch in 2018

Event tech trends to watch in 2018

Data integration, mixed reality and facial recognition on the rise.

How artificial intelligence is revolutionising events

How artificial intelligence is revolutionising events

Thinking machines have enormous potential to create more engaging, successful events.

Cyber seeing will soon be AI believing

Cyber seeing will soon be AI believing

The next stage of the technological revolution will see search engines that are able to identify any product on sight, and send consumers directly to a site where they can buy it.

Instagram boosts interaction with Live Rooms

Instagram boosts interaction with Live Rooms

The Facebook-owned network's move follows Twitter’s launch of Spaces.

Agencies take the PR out of public relations

Agencies take the PR out of public relations

As agencies reposition their corporate identities, what is the thinking behind the strategy? And do clients see the difference?