Serena Jacob

Creating compelling content in an ad-saturated world

Creating compelling content in an ad-saturated world

The medium and the message.

The context of culture: Be aware of local nuances

The context of culture: Be aware of local nuances

Although global culture is more homogenous than ever, failure to appreciate local customs, values and even physical gestures can still have a detrimental impact on sales.

The great youth social-media migration

The great youth social-media migration

One never knows where fickle Millennials might take their social-media interaction next.

How to stay relevant as cultures evolve

How to stay relevant as cultures evolve

While broad archetypes are handy as mental shortcuts, brands must keep pace with changing cultural symbols and nuances to form a deeper connection with people—and avoid looking foolish.

Maximising the moment

Maximising the moment

Marketers should take a moment to better explore moments in their customers' day. Doing so can provide inspiration and innovation, explains Kantar TNS' Serena Jacob.