Eileen Kiernan

Seven questions leaders must ask to futureproof the agency model

Seven questions leaders must ask to futureproof the agency model

Agencies can futureproof by embracing the now and the next with an open mind, while challenging legacy ways of working and understanding how to pivot quickly, writes the global CEO of UM.

Did Heathrow’s shutdown prove that bad press no longer matters?

Did Heathrow’s shutdown prove that bad press no longer matters?

When a fire at an electrical substation plunged Heathrow Airport into chaos, media reporting was swift—but mostly short-lived. As businesses navigate rapid news cycles, experts weigh in on whether negative press has lasting reputational damage.