"This year we felt print and outdoor would be a softer way to convince people Yellow Pages has a lot of benefits," said Seanna Liu, director of client service for Euro RSCG. "The client felt TV, or just print, was not enough to tell the whole story of Yellow Pages." Focus groups had shown that people who didn't come into regular contact with Yellow Pages tended to regard it as another directory to be filed away for possible reference at home.
The aim of the campaign, seeking to inform consumers about recent enhancements to the directory, represents a shift in strategy for PCCW's Yellow Pages, running ads in recent years to maintain awareness. Maxus handled media.