The integration has been preceded by staff training initiatives to enable cross-selling across the three areas. "So far none of our competitors have all of these tools under one roof," added Benham. "(The industry) will go in this direction, but where you see it happening more today is the media agencies."
The portal has also implemented a tiered structure into its sales team, to provide more resources for higher value clients. "It's making sure our big customers are happy," said Benham. "If a client has a certain spend, we will have dedicated resources...which will look after their campaign."