Xiaohongshu Business and Singapore Tourism Board shake hands on capturing attention of Chinese travellers

Strategic partnership tackles content gap as 130 million users a month hunt for niche, just-go travel inspiration.

From left to right: Tim ZHANG, General Manager of Xiaohongshu Commercial Cross-border & Internet Industry Group; Oliver Chong, Assistant Chief Executive, STB International Group

Xiaohongshu Business and the Singapore Tourism Board (STB) have officially signed a strategic Memorandum of Understanding, in a bet that the new wave of Chinese outbound travel will be driven by spontaneous, passion-fuelled habits rather than traditional travel marketing.

The MOU moves the relationship forward, marking a shift from transactional promotion towards a deeper, more strategic collaboration—one grounded in behavioural insights and a systematic marketing methodology, that jointly unlock new opportunities in the rapidly growing interest-driven outbound travel market.

The Supply-Demand Gap: An Untapped Opportunity in Chinese Outbound Travel

Insights from Xiaohongshu Business point to a profound demand-side shift in Chinese outbound travel. Every month, more than 130 million users flock to the platform to discuss, research, and plan international trips. These travellers—who represent some of the highest-spending and fastest-growing segments in the market— no longer see travel as moving from one place to another. Instead, it is an experience-driven pursuit shaped by a tension between the comfort of the familiar and the thrill of the new. Each journey has become an act of personal expression.

Some are spontaneous explorers who skip advance research entirely and search for "today" or "near me" the moment they arrive. Others are meticulously planned "nightlife hunters" who know exactly which bar to hit and what to order, thanks to exhaustive pre-trip digging.

Xiaohongshu’s proprietary "Qianjita" audience segmentation methodology analyses users through lifestyle lenses rather than traditional demographics, identifying four fast-emerging traveller segments among Singapore-bound visitors. Yet the platform’s search-to-post ratio paints a very different picture: demand is exceptionally high, but quality content remains scarce. As more travellers seek authentic, personalised recommendations, an accelerating market opportunity is taking shape.

Singapore, with its distinctive urban appeal and multicultural identity, has become an ideal testing ground for these increasingly niche demands. On Xiaohongshu, family travel searches for the city-state have topped 1.02 million, yet for every piece of related content, there are 4,473 searches. For music performances and livehouses, the ratio jumps to a staggering 13,312-to-1.

This widening mismatch between what users expect to find and what is actually available lies at the very heart of the new strategic partnership between the two organisations.

The Three-Step Framework: From Interest Inspiration to Measurable Growth

To systematically close this supply-demand mismatch, Xiaohongshu Business recently unveiled its 2026 three-step marketing framework for Singapore travel at a closed-door briefing. The framework is designed to help STB map a complete journey from early awareness to long-term, measurable growth. The first step focuses on proactive early engagement.

Take Resorts World Sentosa (RWS) as an example.  Rather than flooding the platform with content, the resort repositioned its integrated experiences through "emotional segmentation" and a focus on "micro-scene." Xiaohongshu identified four emerging traveller segments among  Singapore-bound travellers—event-goers, pop-culture enthusiasts, leisure escapists, and nightlife seekers—and matched each with customised interest tags and emotional hooks. By leaning on the authenticity of user-generated content, Xiaohongshu helped the brand build genuine, hard-to-fake trust.

The impact was significant. RWS’s Xiaohongshu search index surged 208% year-on-year to reach a record high, while its penetration among Chinese outbound travellers soared 46-fold, a clear signal that audience-specific messaging outperforms broad-reach content strategies.

The second step focuses on destination positioning through signature campaigns. In 2025, STB spotted the explosive growth of spontaneous travel among younger consumers—a generation shifting from meticulously planned itineraries to spur-of-the-moment decisions, often sparked by what they see on social platforms. STB led an ecosystem-wide push and launched the "#Singapore: Just Go For It" mega-campaign, directly associating the spontaneous travel sentiment with Singapore as a destination. During the campaign, over 300 travel and lifestyle creators amplified reach across multiple platforms, helping Singapore rise to the top of Asia’s outbound destination rankings. In outbound travel, user mindshare remains the scarcest resource, and brands that anticipate cultural shifts and move early are best positioned to secure top-of-mind awareness.

The third step centres on performance-driven growth through measurement and optimisation. Xiaohongshu reports an average return on investment of 6.0 across nearly 3,000 campaigns on the platform—a performance driven by its content-to-commerce methodology. Commonly known as "zhongcao," this approach is all about seeding interest and nurturing it through the purchase journey. Through its proprietary "Lingxi" analytics platform, brands can see whether their investment is reaching the right audiences, measure content effectiveness, and spot unmet consumer needs in real time. This Continuous loop of first-party data feedback creates a self-reinforcing cycle: quality content attracts the right audiences, drives higher conversion rates, which in turn deepens the platform’s understanding of its users and sharpens the precision of future targeting.

495b10f1c5154e3294247b8efb6b7b20.jpgData Source: Xiaohongshu and Singapore Tourism Board Jointly Release 2026 Travel Trends Report

"The value of first-party data is shifting from hindsight to foresight," said Sisi Lai, Strategy Head of Xiaohongshu Commercial Cross-border. "It is no longer about reviewing a report after a campaign concludes. It is about guiding investment decisions in real time, as the campaign unfolds."

The partnership between Xiaohongshu Business and the Singapore Tourism Board goes beyond accurately responding to the travel preferences of a new generation who navigate "by the compass of their interests”. It establishes an end-to-end growth model for the entire Asia-Pacific outbound travel sector—spanning trend insight, audience segmentation, campaign activation, and quantifiable measurement. More importantly, it signals a definitive industry shift: cross-border travel marketing has moved beyond the era of generic travel tips and entered a more sophisticated, iterative phase of interest-led destination marketing.

Data source: Xiaohongshu, January – December 2025

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