Why one-size-fits-all PR campaigns for SEA often miss the mark

The media relations challenge in Southeast Asia can be exacerbated if the region's many different realities are ignored, says Haikel Fahim.

Picture this: You've just crafted the perfect press release for your client's regional expansion. Clean messaging, compelling stats, global perspective. You fire it off to 300 journalists across Southeast Asia and wait for the coverage to roll in.

Crickets from Thailand. Radio silence from Indonesia. The Philippines? Not even a courtesy rejection.

Welcome to Southeast Asia, where treating 11 diverse markets as a single entity is the fastest way to irrelevance.

After years of navigating media relations across this region, I've watched countless campaigns crash against the reef of cultural assumptions. The harsh truth? What works in Singapore's English-speaking business media ecosystem will likely fall flat in Vietnam's relationship-driven journalism culture.

Why one-size-fits-all fails

The biggest mistake I see from global brands and agencies is the “spray and pray” approach. Send the same English press release to every market, maybe add a local phone number, and expect universal coverage.

This ignores fundamental realities. Thai journalists receive most of their pitches in Thai and prioritize stories with clear local angles. Indonesian media operates on entirely different news cycles than Malaysia. Philippine editors value face-to-face relationship building over email blasts.

I learned this the hard way when I worked with a global NGO and had a global campaign to launch. I proudly crafted one media release (in English) that I figured would be appealing to all journalists in the region. It ended up with decent coverage in Singapore and moderate pickup in Malaysia.

Meanwhile, I had no interest from media from Indonesia, Thailand, and the Philippines. By the time I put together localised materials, the news cycle had moved on.

The lesson? Regional diversity isn't a nice-to-have consideration. It's the foundation of successful communication.

Language barriers run deeper than Google Translate can solve. English proficiency varies dramatically across the region, but more importantly, communication styles differ fundamentally.

Singapore's media culture embraces direct, data-driven pitches. You can lead with ROI projections and market disruption angles. In my experience working across Thailand and Indonesia, I've found that relationship context and community impact often carry more weight in story conversations than pure business metrics.

I've noticed Vietnamese journalists in my network tend to prefer longer relationship-building phases before considering story opportunities. Philippine media contacts have responded better to human interest angles that might seem tangential to Western sensibilities.

These aren't obstacles to overcome. They're market realities to respect and leverage.

Western media relations often operates transactionally: compelling story plus timely delivery equals coverage. Southeast Asian media culture, particularly in Thailand, Indonesia, and the Philippines, operates relationally.

This means investing in genuine connections before pitching stories. It means understanding that a journalist's “maybe” often means "not now, but keep in touch." It means recognizing that the best coverage often comes from unexpected relationships built over months, not perfect pitches sent to strangers.

A framework that actually works

Here's where many campaigns break down: assuming global corporate messaging will resonate locally. A fintech company's “revolutionary blockchain technology” story might work for Singapore's tech-focused media, but Indonesian business journalists care more about financial inclusion impacts for unbanked populations.

The same sustainability initiative will get coverage in different markets for entirely different reasons. Singapore media focuses on regulatory compliance and ESG metrics. Thai media emphasizes community environmental benefits. Philippine coverage centers on job creation and local economic impact.

Smart regional campaigns don't just translate messaging. They reimagine it for each market's editorial priorities.

After numerous regional campaigns, three principles consistently drive success:

  1. Local partnerships matter more than global credentials. Every market needs on-ground expertise. This isn't about hiring junior staff in each country. It's about partnering with professionals who understand their media ecosystem intimately.
  2. Cultural intelligence trumps perfect English. A culturally informed story pitched in imperfect local language often outperforms a perfectly crafted English narrative that ignores local context.
  3. Market-specific strategies deliver regional success. The most successful regional campaigns I've seen develop distinct approaches for each market while maintaining consistent core messaging. This requires more upfront investment but generates significantly better results.

The path forward isn't about finding shortcuts or silver bullets. Regional media relations success requires genuine respect for local markets, investment in relationships, and patience with different operational rhythms.

Southeast Asia's media diversity isn't a bug. It's a feature. The region's rich complexity offers incredible opportunities for brands willing to engage authentically with each market's unique characteristics.

Smart regional campaigns recognize this reality and plan accordingly. They budget for local expertise, allow time for relationship building, and develop market-specific approaches that respect local editorial priorities. The results speak for themselves.


Haikel Fahim is director for Singapore at Third Hemisphere

| communications , media relations