International eyewear company Luxottica Group has rolled out LensCrafters in Hong Kong, rebranding the Optical Shop and shifting its business strategy in what is a global first for the group.
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Led by a migration to the LensCrafters brand — which currently includes 6,000 stores worldwide — the Hong Kong initiative includes redesigning its 30 outlets with a 'fashionable' feel.
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The company's business strategy has also evolved to include a significant focus on two core propositions: fashion and professional.
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"We are taking a totally new perspective, so that we are now not an optical shop, we are a fashion retailer," said Gilman Too, LensCrafters marketing manager.
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"It is the first for LensCrafters in any part of the world."
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The new stores feature three key zones: the free-browsing Aspiration Your Service (fashion), Service (fashion/professional) and Eye Care (professional), which includes facilities for eye health check-ups.
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According to Too, fashion was a logical step. "People underestimate how eyewear can affect your look, but if we can change that, we believe our business can double," he explained.
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Too said the LensCrafters brand would also be rolled out in China later this year, along with consumer awareness and thematic campaigns.