Jessica Goodfellow
Aug 14, 2019

Facebook latest tech giant to admit to using human review of users' audio conversations

Fresh from settling a US$5 billion fine with the US Federal Trade Commission for violating user privacy, Facebook is now in hot water for its audio review practices.

Facebook is the latest tech company to come under fire for handing its users’ voice recordings over to outside contractors to transcribe without their knowledge.

The social-media site said on Tuesday 14 August it “paused” the practice more than a week ago following similar revelations at rival tech companies.

“Much like Apple and Google, we paused human review of audio more than a week ago,” the company said in a statement, following...

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