Courts shortlists trio for $7m review

SINGAPORE: Furniture and electrical retailer Courts has shortlisted DDB, Leo Burnett and incumbent agency Batey Retail to pitch for its business worth S$13.5 million (US $7.4 million), one of the biggest accounts in Singapore.

There was also a separate media pitch pitting the incumbent - Batey's media shop Maximize - against DDB and Burnett's respective agencies OMD and Starcom.

The Courts account has been at Batey Retail, formerly John Hagley Communications, for more than 20 years.

Terry O'Connor, Courts managing director, said the review "was not due to any dissatisfaction with Batey Retail". But he added that the company's needs had changed, and it wanted to explore what other agencies had to offer. He said Burnett and DDB were shortlisted because they have retail experience, having worked on the McDonald's and M1 mobile phone accounts respectively.

"We looked for ad agencies that had clients similar to us. It means they are used to working at a fast pace,

he said.

While most of its adspend goes to television and press, Courts has been changing its marketing approach by testing CRM and cyber initiatives.

The review comes as Courts faces stiff competition from Harvey Norman, an Australian furniture and electrical retailer, which launched in Singapore last year.