With the political unrest far away in Bangkok
and the physical impact of the tsunami lessening
by the day, Thailand's resort offerings
for conferences, meetings and incentive business
has never been in better shape.
Phuket has recovered quickly and is once
again commanding the attention of event buyers.
There is a lot of activity on the island, such
as the rebranding of the Pearl Village to be the
Indigo Pearl.
Luxurious, spacious and secluded, the
sprawling 290-room resort is homing in on
companies in Asia-Pacific and Europe for
meeting and incentive business.
Heading their entertainment offerings are
a Thai-themed dinner at Black Ginger restaurant
surrounded by candle floats in a lake and
a formal gala dinner with amphitheatre-style
shows.
Destinations such as Hua Hin and Koh
Samui are also emerging as strong incentive
buys as infrastructure improves and corporates
are keen to use new and unspoilt destinations
that are easily accessible from
Bangkok.
Flights and greater lift from key regional
feeder markets such as Hong Kong and Singapore
are increasing too, especially in the
case of Koh Samui, with Bangkok Airways
running scheduled services.
Local options
Hua Hin, in contrast, is three hours by road
from Bangkok or a quick hop on Siam General
Aviation from Bangkok. With a capacity
of just 12 people per plane it will make no significant
impact on transport logistics, but it
can still be used for either novelty or for a
small gathering of executives.
The new Dusit Convention Hall, plus the
Sheraton Hua Hin opening up recently, have
further added to the rise of Hua Hin as a conference,
exhibition and incentive (CEI) destination.
While there is a bright future for these
emerging destinations, the star is really beginning
to shine again on the grand dame of Thailand's
resorts.
AKAHotel Resort & Spa, an all-pool villa
property, is the latest addition of luxury
accommodation in Hua Hin. The resort was
opened on April 1. It is in Hin Lek Fai Village
near Hua Hin town, a five-minute drive to Hua
Hin Beach.
It covers an area of around four hectares and
features 55 private pool villas. Each comes
with a 10m infinity pool, garden shower, outdoor
sunken bathtub, spa pavilion and spacious
villa-dining corner.
Facilities include a swimming pool, three
F&B outlets, a spa, conference room for 50
people, business centre, library with internet
access and childcare centre.
Pattaya has had a mixed career. Over a period
of 30 years the kingdom's first beach resort
has gone from boomtown to notorious town
— polluted and sleazy — and back again.
However, its resilience is really now beginning
to tell as the destination has expanded
greatly with the nightlife in the southern part
of the city and an increasing number of new
upscale hotels in the northern part.
The destination has been cleaned up, smart
roads are in place and it is now competing
heavily for CEI business, with a value offer-ing and world-class infrastructure that is hard
to ignore.
Add to this the opening at the end of this
year of the new Bangkok International Airport,
which will cut the transfer time to a little
over an hour and it would be no exaggeration
to say that Pattaya is the kingdom's new hot
destination for CEI business.
Hotel upgrades
Alook at what is happening in the hotel sector
provides clear evidence of this with all the
big international players soon opening. Sheraton
recently launched near the Royal Cliff
Beach Resort, which handles the popular
PEACH exhibition facility, with the Hyatt,
Hilton and Le Meridien brands to soon follow
suit.
The recent soft opening of the Garden Cliff
Resort & Spa Pattaya, a property managed by
Sofitel, is a perfect example of the faith
investors and hotel operators have in Pattaya.
Located in a quite residential area, the 249-
room Garden Cliff combines an elegance and
sophistication with graceful Thai hospitality,
state-of-the-art CEI facilities with a 370 sqm
ballroom suitable for up to 300 delegates, plus
three breakout rooms suited to groups of 40
each and a glorious seaview.
The facilities opened in March and in that
time 14 meetings have been held there,
attracting brands such as Microsoft, Pfizer,
Volvo and Standard Chartered Bank.
"The feedback has been very positive,"
says general manager Nicolas Lerat, "with a
lot interest been generated in a short period of
time."
Enquiries from the domestic market has
been strong, as well as from Hong Kong,
mainland China, Korea, Taiwan and Russia,
which Lerat says is "growing quickly" for
incentives.
"There are more and more requests for
teambuilding too, especially for water-based
activities for which we charter boats," he
adds.
Good value
Low season is a good time for CEI business,
with strong rate value on offer to corporate
buyers. The Garden Cliff is offering a deluxe
seaview room for US$80, up to US$130 for a
junior suite and up to US$210 for an executive
suite room.
The resort is in north Pattaya, 3km from the
city centre and 147km (or an hour and 40 minutes
by car) from Bangkok. Completed late
last year, it is equipped with all the modern
facilities associated with a five-star resort,
including a luxurious spa and fitness centre.
In the past Pattaya has attracted large numbers
of budget travellers, mainly from the UK
and Germany. But the mix is definitely shifting
as more upscale visitors arrive from Asia
and Russia looking for a combination of
relaxation and business in a convenient and
cost efficient location.
"The market is changing and it is good to
see," says Lerat. "Infrastructure is improving
and the local authorities are very focused on
preparing Pattaya for the future. New players
are entering the market and hotels are upgrading
or they will get left behind.
"You can't change the past. They'll always
be bad clichés but now we are facing a bright
new future. It is now a very pleasant city. Pattaya
is a destination people will always
remember. It is a great city for entertainment
and well suited to the CEI market with more
than 20 international golf courses.
"The opening of the new international airport
in Bangkok will be a huge support. We
are in north Pattaya and so are already close
to Bangkok, but this will make us closer still.
"There is no doubting the potential of the
CEI market. It is now a case of fine tuning our
product and marketing strategy. We are a
casual five-star, upscale, elegant but relaxing.
"We are out of Pattaya a bit and out of the
turmoil. This is important. I'm very confident
that this property will be a major success and
very positive that Pattaya is bouncing back."
Unique venue
Next to Garden Cliff Resort and Spa is the
Sanctuary of Truth temple, a labour of love for
the owner who has spent the last 20 years constructing
this huge wooden structure, free of
nails or concrete, and meticulously carved
throughout.
As a backdrop for a gala dinner, on a small
peninsula jutting out into the Gulf of Thailand,
it provides the opportunity for a very
memorable experience.
Top destination management company,
Diethelm Events (Thailand), are equally
upbeat about Pattaya and its strength as a CEI
destination.
The firm will be at AIME 2006 in Melbourne,
with the destination high on their promotional
agenda.
"While the beach resort has not been on the
map for Australian and New Zealand meeting
planners over the past decade, due to its
poor reputation, we believe now is the time to
look again at Pattaya," says executive manager
David Barrett.
He notes that large meetings of thousands
can be held at PEACH while smaller meetings
of incentives are well suited to the growing list
of luxury resort properties.