CAREERS: What it's like to work for ... Hongkong.com

How many staff has hongkong.com in Hong Kong? On the portal business, the company has a team of 54, including portal producers to designers and programmers, marketing, ecommerce, customer service, finance and senior management. What are the responsibilities of hongkong.com's marketing staff? There are three key responsibilities - branding and product development, advertising and public relations and customer service. As it considers itself part of the service industry, providing good customer service and experience for each visit is considered vital. However, unlike traditional industries - where there is a clear line between departments - the online world is different. As the driver of a project/product, the marketing staff is accountable to each and every stage of development regardless of their primary scope of responsibility. How does a candidate go about getting hired by hongkong.com? There are a number of formal channels on the company's website where candidates can submit and post their resume on mycv.hongkong.com or write directly to the human resources division. Short-listed candidates go through a meet-the-team programme, which is a casual exchange between the candidates and key staff. Is there an opportunity to move between departments or overseas? Certainly. Not only that, the company practices country exchange programmes to allow staff to gain exposure in other markets. This motivates staff and helps them incorporate the best of their overseas learning here. What are the perks of working for hongkong.com? Pretty standard with stock options. The difference lies in the positive working environment, which places a strong emphasis on team spirit.

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