Ocean Park requested for a customer-friendly, content-rich app for customer retention and enhanced in-park customer experience.
Planning & Execution
In response, Designercity created a feature rich app that includes an Ocean Park Map that is easy to read with a built in and will tell visitors the wait time for all the shows with regular updates built in. A QR code was designed to access surprises, offers and E-Coupons, which seamlessly links back to the Ocean Park mini-site. The app is customizable to support Ocean Park’s CRM activities including seasonable events such as Halloween, Christmas, CNY and other major festivals. Overall, the app is designed to give visitors the best experience at the park through an enhanced digital platform.
Effectiveness / Results
Ocean Park received 100,000+ downloads from both IOS & Android users