middle class

May 28, 2015

The virtue of impatience

Smartphones and an exploding middle class shape Indonesia's consumer demands. A new cash-rich but time-poor dynamic means these islanders expect brands to come to them, not the other way around.

Sep 22, 2014

What Chinese brands know that MNCs don't

MNCs face a real, possibly non-recoverable threat in China. And many don't even know it yet, writes Chris Baker, managing director of Totem Media.

Jul 21, 2014

Investing for the future: Reinventing the financial customer experience

As Asia’s diverse marketplace continues to mature and the region’s emerging middle class seeks out options to manage their finances, the banking and financial sector is experiencing something of a sea change.