Search results for "women leading change"
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Dec 3, 2017
Integrating CX into your organisation, part 1: Willingness to learn and change
In the first of a series, Geometry Global's Jeremy Thomson looks at what's needed to be able to really see things from the customer's perspective.
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Sep 3, 2018
Integrating CX into your organisation, part 3: Timing is everything
In the last of a series, Geometry Global's Jeremy Thomson looks at what's needed to be able to really see things from the customer's perspective.
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Apr 16, 2018
Integrating CX into your organisation, part 2: Not just another house guest
As customer-centric design becomes more popular more companies are realizing its importance. But most seem to see it just another pretty face.